Reviews
Love my new Audi
Top Class of people, thanks to Jason, Mitch and Xavier. Love the new ride and they did everything to get the best deal. Thanks Bob Caldwell
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the 5-stars and the great review about your experience with Jason, Mitch, and Xavier. Congratulations on your Audi purchase and we're happy you've chosen Bob Caldwell for your vehicle purchase needs. Please let us know if there's anything we can do to help you in the future. --Meredith (CX Coordinator)
Great Service
Took my Ram in for service and had a great overall experience. Dealing with the service land was really easy. The service guy Joe Miller was top notch and very thorough in how he explained what was being done, why, and approximately how long it would take. Great job Bob Caldwell. Keep more people like Joe around.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a 5-star review regarding your experience with Joe Miller in our Service Department. Joe is one of our senior service advisors and he takes pride in doing a thorough job for all of his customers. We recognize that you have a choice when servicing your vehicle and we appreciate you choosing Bob Caldwell for our vehicle needs. Please don't hesitate to reach out in the future with any of your vehicle needs. --Meredith(CX Coordinator)
Great purchase experience
Big thanks to John Bang for helping us out with a quick painless purchase of a used cargo van for our company. I have purchased many new and used vehicles at numerous dealerships. This was by far one of the smoothest transactions. It was worth the 1.5 hour drive. We are very happy with the van and looking forward to getting it outfitted for our purpose.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave a 5-star review about your vehicle purchase for your business. John Bang is a great addition to the Bob Caldwell Sales Team and we're happy he was able to meet your expectations, especially considering the long drive to the dealership. That being said, thank you for choosing Bob Caldwell for your vehicle purchase needs and we look forward to helping you grow your business in the future.--Meredith (CX Coordinator)
Great experience
Big John Palmer is the man. I was 2 hours away and didn't want to make the drive if I wasn't 100% sure it was a done deal. Big John got it done. All I had to do was walk in sign the papers and drive away. Would definitely deal with Bob Caldwell and Big John Palmer
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for making the trek to Bob Caldwell from two hours away! Big John is great at making sure his customers are taken care of and it is a quick and painless process when purchasing a vehicle. Thank you for the 5-star rating and we appreciate you choosing Bob Caldwell for your vehicle purchase needs. Please don't hesitate to reach out if we can help you in the future. --Meredith (CX Coordinator)
Oil change
I went in for an oil change. Everyone was so nice and courteous. They had refreshments. I did not have to wait for a log time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Truck Experience
What a great experience we had here. The salesman were very polite, attentive and courteous to me and my son through the entire process. If you want to be treated with respect I definitely recommend Drew and Malich! Two outstanding gentlemen!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service at Bob Caldwell
Drew Taylor took the time to explain everything I wanted to know about the car I was interested in. He helped me decide what the best option was for my needs. His experience in the automotive field was first rate. He was very professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the 5-star rating and the detailed description of your experience with Drew in our Used Car Department. Drew has expansive knowledge when it comes to vehicles and he is great at helping a customer match to the right car. Congratulations on your purchase and thank you for choosing Bob Caldwell for your vehicle needs. --Meredith (CX Coordinator)
Thanks!
Lucky me! Found a car on Cars.com. Went to dealer and met Gant. We test drove and inspected car. Everything was true and accurate from the add. Car was nice! The price was good and everything was easy. Very enjoyable and easy. Thanks Gant!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
Drew Taylor was great and super helpful in helping me to get my first new car! He made the car buying experience super easy and fun. I would definitely go back for future cars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the 5-star rating about your vehicle purchase experience with Drew at Bob Caldwell. We recognize you have a choice when it comes to your vehicle purchase needs and we're happy that Drew was able to meet your expectations. Congratulations on your vehicle purchase and we look forward to help you in the future. --Meredith (CX Coordinator)
Best Car Buying Experience Ever
Drew Taylor provided me the very best car buying experience of my life and would highly recommend him to anyone looking for a vehicle in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star rating! We appreciate the review and you putting your trust in Bob Caldwell and Drew to make sure your vehicle purchase experience went smoothly. Congratulations on your vehicle purchase and we look forward to your future recommendations and helping you get your next vehicle. --Meredith(CX Coordinator)