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Krieger Ford

(1,252 reviews)
Visit Krieger Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (614) 368-7798 (614) 368-7798
Used (614) 468-8179 (614) 468-8179
Service (614) 368-7765 (614) 368-7765

Reviews

(1,252 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krieger Ford from DealerRater.

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Great experience

I had the pleasure of working with Jim McDuffie when purchasing a 2014 Ford Edge. Start to finish Jim was absolutely wonderful to work with. He listened to what I was looking for in a vehicle, found me great options, and help set up the buying process to be as quick and simple as possible so I could get in and out after work. I cannot say enough great things about Jim and Krieger. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jim McDuffie

We recently bought a used Fusion from Jim McDuffie and we had a very good experience. He was friendly, knowledgeable, and was low-key. All of the staff we dealt with at Krieger were top notch. We would definitely come back to Krieger and would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review! Happy to hear that Jim and the rest of the Krieger crew were able to satisfy your vehicle needs. Enjoy that Fusion!

Carl Easley at Krieger Ford

I found Carl to be both very knowledgeable and professional in working with me on the purchase of my new Ford Edge. I look forward to doing business with Carl and Krieger Ford in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the fantastic review, Marie. We are honored to have earned your business,and hope you enjoy your new Edge for many years to come.

Richard E. Hutton

very 5-stars all the staff Thank you. Richard & Carol Hutton

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you very much for the kind review Richard and Carol! We're glad we could take care of your service needs. Please let us know if we can help you with anything else.

2017 Ford Escape lease process with Carl Easley

I leased 2017 Ford Escape from Krieger Ford. I stopped in on the spur of the moment quite late a few weeks ago just to look around and was greeted by Carl Easley. We talked for about 15 minutes and scheduled a future date and time to meet again. Carl is very professional and had the answers to every question I had. He explained what the end of lease options were for my current vehicle and was very helpful in me picking out a new vehicle. I was able to find the 2017 Escape I wanted and he patiently worked out all the details with me. I would recommend Carl to anyone for his professional, straightforward and easy to understand approach. He is an extremely valuable asset to Krieger Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking a moment to give us this great review, Gene! We are glad Carl was able to find the exact Escape you were after, and that the process was easy and pain-free. Enjoy your new car, and let us know if we can assist you in any way.

Car Lease at Kreiger Ford

I worked with Carl Easley recently to lease my second car from Krieger Ford. Carl was very easy to work. He worked hard to find the car with the features that I wanted and to find me a great deal on the car. He answered all of my questions and was very patient. Thanks Carl!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words, Erin. We're happy to hear about your great experience with Carl. Enjoy your new car!

Carl Easley at Krieger Ford in Columbus, Oh

My husband and I have worked with Carl Easley at Krieger Ford for years. Carl has always been very professional and easy to work with. He is resourceful, organized, and efficient! He works within his customers interests and financial means.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much to you and your husband for sticking with Carl and the rest of our Krieger Ford family for many years. We greatly appreciate our repeat customers! Please let us know if there is anything else we can do to maximize your enjoyment of your new car.

Enjoying my 1st FORD

Carl Easley was my salesman. He was patient and informative. Found any discounts I qualified for. Listened to my needs and wants and then showed me options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for choosing Krieger, and welcome to the Ford family! Please let us know if there is anything else we can do to maximize your ownership experience.

Review for Kevin Hundley

This is the first time I purchased a car. I bought 2015 Ford Focus and like the car a lot. The salesman that helped with this purchase was Kevin Hundley and he was great! My friend recommends Kevin to me and i will definitely recommend him to other friends in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing Krieger Ford for your first vehicle purchase. Congratulations on your new vehicle, and let us know if there is anything else we can do to help you make the most of your ownership experience.

New lease

I leased another vehicle from Krieger Ford with the help of sales consultant Carl Easley. He makes the process so easy and helps me find a car that meets my needs as well as a car that is within my budget. I have purchased cars from this dealer with the help of Carl for years and wouldn't go anywhere else. His honesty with the products and prices are refreshing and makes the entire car buying experience enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words and for your continued patronage year after year, Pam. Carl, and the rest of our team here at Krieger hope you enjoy your new vehicle for years to come.