Reviews
We had a wonderful experience purchasing a 2023 Ford
We had a wonderful experience purchasing a 2023 Ford F-450. Highly recommend Chapman Ford in Columbia. They staff is friendly, knowledgeable and went above and beyond.
We had a wonderful experience purchasing a 2023 Ford
We had a wonderful experience purchasing a 2023 Ford F-450. Highly recommend Chapman Ford in Columbia. They staff is friendly, knowledgeable and went above and beyond.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I bought a 2018 Ram Power wagon from Chapman January-15
I bought a 2018 Ram Power wagon from Chapman January-15 2026. Aaron Hawbake and all the folks there were just the best. I drove 4 hours to get there, everything got done and I was on my way home in 3 hours. Great job everyone. I highly recommend this dealership to anyone looking to be treated like a real person.
I bought a 2018 Ram Power wagon from Chapman January-15
I bought a 2018 Ram Power wagon from Chapman January-15 2026. Aaron Hawbake and all the folks there were just the best. I drove 4 hours to get there, everything got done and I was on my way home in 3 hours. Great job everyone. I highly recommend this dealership to anyone looking to be treated like a real person.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I will never go anywhere else for a new vehicle.
I will never go anywhere else for a new vehicle. I have been going to Chapman for over 10 years and am totally satisfied with the service I receive. They always listen to what my needs/wants are and always provide a great deal. Tyler, Mike and Ryan go above and beyond and I am always met with a smile.
I will never go anywhere else for a new vehicle.
I will never go anywhere else for a new vehicle. I have been going to Chapman for over 10 years and am totally satisfied with the service I receive. They always listen to what my needs/wants are and always provide a great deal. Tyler, Mike and Ryan go above and beyond and I am always met with a smile.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great place to purchase a new Ford Truck.
Great place to purchase a new Ford Truck. Very friendly not pushy and they get the job done so your not there all day like some dealers. We drove 2hrs from New Jersey and worth every minute. I will buy from Chapman Ford again.
Great place to purchase a new Ford Truck.
Great place to purchase a new Ford Truck. Very friendly not pushy and they get the job done so your not there all day like some dealers. We drove 2hrs from New Jersey and worth every minute. I will buy from Chapman Ford again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We recently purchased a Transit 150 for our fleet and we
We recently purchased a Transit 150 for our fleet and we are very satisfied with the service and attention we received from Harrison.
We recently purchased a Transit 150 for our fleet and we
We recently purchased a Transit 150 for our fleet and we are very satisfied with the service and attention we received from Harrison.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had a great experience purchasing a car from Chapman Ford
Had a great experience purchasing a car from Chapman Ford of Lancaster! I traveled from Newark Delaware to there because they had a car listed at a fair price. They made it easy to purchase after other dealerships made it difficult just to match their price. From the moment I called to when I signed the staff was super friendly and Tyler was very knowledgeable about the vehicle. I will be returning for future car purchases!
Had a great experience purchasing a car from Chapman Ford
Had a great experience purchasing a car from Chapman Ford of Lancaster! I traveled from Newark Delaware to there because they had a car listed at a fair price. They made it easy to purchase after other dealerships made it difficult just to match their price. From the moment I called to when I signed the staff was super friendly and Tyler was very knowledgeable about the vehicle. I will be returning for future car purchases!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I made the trip out from Philadelphia on a whim to look
I made the trip out from Philadelphia on a whim to look at Chapman Ford's assortment of vehicles. Like so many others, I didn't "expect to buy" that day. I thought I would take a look, make notes, and gather appropriate information that could assist me with a thorough & thoughtful decision later on in the year. The atmosphere in the showroom was light and free of pressure, which made it fun to dream and shop. Aaron, the salesman I had the good fortune of being paired with that day, was sincere, knowledgable, and well spoken. He had answers to most of my questions, of which there were many, and for those less obvious answers he had a gracious team of managers ready to step in and assist. Aaron was also curious about my business, which showcased his care for helping me pick the right tool for my needs on the road. In the end, I made the decision to purchase the Bronco Sport that day. I am pleased to have (2) comprehensive warranties behind my vehicle, and me, which offer support, if ever needed, country wide. In my line of work, and with the amount that I travel, this peace of mind feels priceless. Furthermore, to know that a gracious team resides within the walls of Chapman Ford Lancaster, offers me a feeling of refuge from the fast paced & often uncertain world of the modern automobile. For those in the market for a new or pre-owned vehicle, consider a trip to Lancaster to meet with this wonderful team.
I made the trip out from Philadelphia on a whim to look
I made the trip out from Philadelphia on a whim to look at Chapman Ford's assortment of vehicles. Like so many others, I didn't "expect to buy" that day. I thought I would take a look, make notes, and gather appropriate information that could assist me with a thorough & thoughtful decision later on in the year. The atmosphere in the showroom was light and free of pressure, which made it fun to dream and shop. Aaron, the salesman I had the good fortune of being paired with that day, was sincere, knowledgable, and well spoken. He had answers to most of my questions, of which there were many, and for those less obvious answers he had a gracious team of managers ready to step in and assist. Aaron was also curious about my business, which showcased his care for helping me pick the right tool for my needs on the road. In the end, I made the decision to purchase the Bronco Sport that day. I am pleased to have (2) comprehensive warranties behind my vehicle, and me, which offer support, if ever needed, country wide. In my line of work, and with the amount that I travel, this peace of mind feels priceless. Furthermore, to know that a gracious team resides within the walls of Chapman Ford Lancaster, offers me a feeling of refuge from the fast paced & often uncertain world of the modern automobile. For those in the market for a new or pre-owned vehicle, consider a trip to Lancaster to meet with this wonderful team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Aaron was a great salesman, I also had the pleasure of
Aaron was a great salesman, I also had the pleasure of meeting one of the managers who was very nice as well. My overall experience both starting off rough, ended very well and I was very pleased with Chapman Ford Lancaster, and Aaron.
Aaron was a great salesman, I also had the pleasure of
Aaron was a great salesman, I also had the pleasure of meeting one of the managers who was very nice as well. My overall experience both starting off rough, ended very well and I was very pleased with Chapman Ford Lancaster, and Aaron.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
John was a great help in getting a deal finalized.
John was a great help in getting a deal finalized. When an issue was had with a previous vehicle, the did everything possible to make things right.
John was a great help in getting a deal finalized.
John was a great help in getting a deal finalized. When an issue was had with a previous vehicle, the did everything possible to make things right.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Customer service was great .
Customer service was great . Working with Devin Alwyn was easy and made buying a great experience
Customer service was great .
Customer service was great . Working with Devin Alwyn was easy and made buying a great experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
