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Chapman Ford Lancaster

(1,424 reviews)
Visit Chapman Ford Lancaster
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2020 consumer dealer award

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New (717) 844-5205 (717) 844-5205
Used (717) 844-5193 (717) 844-5193
Service (717) 207-9673 (717) 207-9673

Inventory

See all 204 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2024.
Thank you for considering Chapman Ford. We're here to provide you with tools that we hope will make buying a car easier. Our large inventory and wide selection of models along with competitive pricing allow us to make you a great deal on the Ford of your choice. At Chapman Ford our goal is to assist you in making a confident decision. Our friendly professional staff members are here to answer your questions and listen to your needs. Chapman Ford Lancaster doesn't stop with your vehicle purchase. Our Service Department is staffed with factory-trained technicians ready to perform everything from regular maintenance to expert repairs.
If It Doesn't Say Chapman On The Back Of Your Car You Probably Paid Too Much

Service center

Phone number (717) 207-9673

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,424 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chapman Ford Lancaster from DealerRater.

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We had a wonderful experience purchasing a 2023 Ford

We had a wonderful experience purchasing a 2023 Ford F-450. Highly recommend Chapman Ford in Columbia. They staff is friendly, knowledgeable and went above and beyond.

We had a wonderful experience purchasing a 2023 Ford

We had a wonderful experience purchasing a 2023 Ford F-450. Highly recommend Chapman Ford in Columbia. They staff is friendly, knowledgeable and went above and beyond.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I bought a 2018 Ram Power wagon from Chapman January-15

I bought a 2018 Ram Power wagon from Chapman January-15 2026. Aaron Hawbake and all the folks there were just the best. I drove 4 hours to get there, everything got done and I was on my way home in 3 hours. Great job everyone. I highly recommend this dealership to anyone looking to be treated like a real person.

I bought a 2018 Ram Power wagon from Chapman January-15

I bought a 2018 Ram Power wagon from Chapman January-15 2026. Aaron Hawbake and all the folks there were just the best. I drove 4 hours to get there, everything got done and I was on my way home in 3 hours. Great job everyone. I highly recommend this dealership to anyone looking to be treated like a real person.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I will never go anywhere else for a new vehicle.

I will never go anywhere else for a new vehicle. I have been going to Chapman for over 10 years and am totally satisfied with the service I receive. They always listen to what my needs/wants are and always provide a great deal. Tyler, Mike and Ryan go above and beyond and I am always met with a smile.

I will never go anywhere else for a new vehicle.

I will never go anywhere else for a new vehicle. I have been going to Chapman for over 10 years and am totally satisfied with the service I receive. They always listen to what my needs/wants are and always provide a great deal. Tyler, Mike and Ryan go above and beyond and I am always met with a smile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great place to purchase a new Ford Truck.

Great place to purchase a new Ford Truck. Very friendly not pushy and they get the job done so your not there all day like some dealers. We drove 2hrs from New Jersey and worth every minute. I will buy from Chapman Ford again.

Great place to purchase a new Ford Truck.

Great place to purchase a new Ford Truck. Very friendly not pushy and they get the job done so your not there all day like some dealers. We drove 2hrs from New Jersey and worth every minute. I will buy from Chapman Ford again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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We recently purchased a Transit 150 for our fleet and we

We recently purchased a Transit 150 for our fleet and we are very satisfied with the service and attention we received from Harrison.

We recently purchased a Transit 150 for our fleet and we

We recently purchased a Transit 150 for our fleet and we are very satisfied with the service and attention we received from Harrison.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Had a great experience purchasing a car from Chapman Ford

Had a great experience purchasing a car from Chapman Ford of Lancaster! I traveled from Newark Delaware to there because they had a car listed at a fair price. They made it easy to purchase after other dealerships made it difficult just to match their price. From the moment I called to when I signed the staff was super friendly and Tyler was very knowledgeable about the vehicle. I will be returning for future car purchases!

Had a great experience purchasing a car from Chapman Ford

Had a great experience purchasing a car from Chapman Ford of Lancaster! I traveled from Newark Delaware to there because they had a car listed at a fair price. They made it easy to purchase after other dealerships made it difficult just to match their price. From the moment I called to when I signed the staff was super friendly and Tyler was very knowledgeable about the vehicle. I will be returning for future car purchases!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I made the trip out from Philadelphia on a whim to look

I made the trip out from Philadelphia on a whim to look at Chapman Ford's assortment of vehicles. Like so many others, I didn't "expect to buy" that day. I thought I would take a look, make notes, and gather appropriate information that could assist me with a thorough & thoughtful decision later on in the year. The atmosphere in the showroom was light and free of pressure, which made it fun to dream and shop. Aaron, the salesman I had the good fortune of being paired with that day, was sincere, knowledgable, and well spoken. He had answers to most of my questions, of which there were many, and for those less obvious answers he had a gracious team of managers ready to step in and assist. Aaron was also curious about my business, which showcased his care for helping me pick the right tool for my needs on the road. In the end, I made the decision to purchase the Bronco Sport that day. I am pleased to have (2) comprehensive warranties behind my vehicle, and me, which offer support, if ever needed, country wide. In my line of work, and with the amount that I travel, this peace of mind feels priceless. Furthermore, to know that a gracious team resides within the walls of Chapman Ford Lancaster, offers me a feeling of refuge from the fast paced & often uncertain world of the modern automobile. For those in the market for a new or pre-owned vehicle, consider a trip to Lancaster to meet with this wonderful team.

I made the trip out from Philadelphia on a whim to look

I made the trip out from Philadelphia on a whim to look at Chapman Ford's assortment of vehicles. Like so many others, I didn't "expect to buy" that day. I thought I would take a look, make notes, and gather appropriate information that could assist me with a thorough & thoughtful decision later on in the year. The atmosphere in the showroom was light and free of pressure, which made it fun to dream and shop. Aaron, the salesman I had the good fortune of being paired with that day, was sincere, knowledgable, and well spoken. He had answers to most of my questions, of which there were many, and for those less obvious answers he had a gracious team of managers ready to step in and assist. Aaron was also curious about my business, which showcased his care for helping me pick the right tool for my needs on the road. In the end, I made the decision to purchase the Bronco Sport that day. I am pleased to have (2) comprehensive warranties behind my vehicle, and me, which offer support, if ever needed, country wide. In my line of work, and with the amount that I travel, this peace of mind feels priceless. Furthermore, to know that a gracious team resides within the walls of Chapman Ford Lancaster, offers me a feeling of refuge from the fast paced & often uncertain world of the modern automobile. For those in the market for a new or pre-owned vehicle, consider a trip to Lancaster to meet with this wonderful team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Aaron was a great salesman, I also had the pleasure of

Aaron was a great salesman, I also had the pleasure of meeting one of the managers who was very nice as well. My overall experience both starting off rough, ended very well and I was very pleased with Chapman Ford Lancaster, and Aaron.

Aaron was a great salesman, I also had the pleasure of

Aaron was a great salesman, I also had the pleasure of meeting one of the managers who was very nice as well. My overall experience both starting off rough, ended very well and I was very pleased with Chapman Ford Lancaster, and Aaron.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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John was a great help in getting a deal finalized.

John was a great help in getting a deal finalized. When an issue was had with a previous vehicle, the did everything possible to make things right.

John was a great help in getting a deal finalized.

John was a great help in getting a deal finalized. When an issue was had with a previous vehicle, the did everything possible to make things right.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Customer service was great .

Customer service was great . Working with Devin Alwyn was easy and made buying a great experience

Customer service was great .

Customer service was great . Working with Devin Alwyn was easy and made buying a great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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