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Lancaster Nissan

(720 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed

Reviews

(720 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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This is my second Rogue with Lancaster Nissan.

This is my second Rogue with Lancaster Nissan. It’s always a great experience from sales to service. It was a pleasure working with Melanie, Don, and Eddie. Everyone I encountered was friendly and made the experience enjoyable. Kudos to a great, knowledgeable team at Lancaster Nissan! I hope to continue this relationship for many years to come.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

🥳 Amelia, this is absolutely amazing to read! 🤩 A huge congratulations on your second Rogue, and thank you for being such a loyal member of the Lancaster Nissan family! We’re over the moon 🌙 that Melanie, Don, and Eddie (and the whole crew!) made your experience enjoyable and top-notch. Your trust means the world to us, and we look forward to many years to come! 🚗💨

Melanie was wonderful to work with.

Melanie was wonderful to work with. She offered a pressure-free purchasing environment. Eddie was a knowledgeable Finance manager. I would definitely shop here again in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Beth, thank you so much for taking the time to share your wonderful experience! We are thrilled to hear that Melanie provided you with a pressure-free purchasing environment—that is the highest compliment we can receive! And it's great to know that Eddie was so knowledgeable and helpful in the Finance office. It means a lot to us that you would definitely shop here again. We are proud of our team and appreciate your kind words. Enjoy your new vehicle, and we look forward to seeing you again at Lancaster Nissan in the future!

An awesome dealership.

An awesome dealership. Purchased two Frontiers from them and both experiences were amazing. Terrific customer service and staff support. No surprises or hard sales.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jhonchar, Thank you so much for your wonderful 5-star review! We truly appreciate your continued trust in Lancaster Nissan—purchasing not just one, but two Frontiers with us. It means the world to know that both experiences were amazing and that our team delivered the terrific customer service and support you deserve. We’re equally grateful for your return visits for service and for sharing your feedback with others. Your loyalty and kind words inspire our staff to keep raising the bar every day. We’re proud to be your dealership and look forward to continuing to take care of you and your Frontiers for many years to come. – Your Lancaster Nissan Team

Title: Outstanding Service and an Amazing Team!

Title: Outstanding Service and an Amazing Team! I recently visited LN for vehicle service and, although I did not make a purchase this time, I absolutely plan to return thanks to the incredible staff. The service advisors—Coleen, Sarah, Paul, and Allen—were all friendly, professional, and a pleasure to work with. Don, the EM, was especially impressive. He was outgoing and approachable without being pushy. What stood out most was his transparency—he did all the numbers right in front of me, avoiding the usual back-and-forth that I remembered from past car-buying experiences. Overall, the entire visit was comfortable, informative, and genuinely enjoyable. The atmosphere made me feel right at home, and I left with full confidence that I’ll be back when it’s time to purchase. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Ariyah, Thank you for sharing such an amazing review! We’re so glad to hear that Coleen, Sarah, Paul, Allen, and Don made your visit comfortable, transparent, and enjoyable. This is exactly the experience we strive to deliver for every guest! If you haven’t been to Lancaster Nissan yet, come see why so many customers recommend us! Whether you’re here for service, parts, or sales, our friendly and professional team is ready to make you feel right at home. We truly appreciate your recommendation, Ariyah, and look forward to welcoming you back when it’s time for your next vehicle! — The Lancaster Nissan Team

Excellent and very detail with the costumer with their

Excellent and very detail with the costumer with their purchases and satisfaction with the vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review and for sharing a photo of your new ride, icloudboy305av! We’re thrilled to hear that Alandra provided such an excellent and detailed experience during your purchase. Her dedication to customer satisfaction truly shines through, and we’re so glad it made a difference in your visit. Enjoy every mile in your new vehicle, and thank you again for choosing Lancaster Nissan!

Best used car buying experience I have ever had.

Best used car buying experience I have ever had. Very nice staff. No pressure or up-selling. The vehicle, price, and atmosphere are excellent!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review, WsWIII! We’re thrilled to hear this was your best used car buying experience yet—that means a lot to us. A big shout-out to Alandra and our pre-owned team for making it a smooth, no-pressure process. We’re glad you enjoyed the atmosphere and found the right vehicle at the right price. And we love the photo—nothing better than that first moment with your new ride! Thanks again for choosing Lancaster Nissan Pre-Owned. Enjoy every mile ahead!

Had to get another vehicle due to my car being totaled,

Had to get another vehicle due to my car being totaled, very nice people, would come again for another, this would be my second car, they are very helping and finding a car that fits your budget, Alandra was super nice and fantastic on everything, and helped me on finding something that was around my budget, I wanna thank her for being an great sales person, and I would definitely go to her again in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Lilstevie03, for the wonderful review and for choosing Lancaster Nissan Pre-Owned once again! We’re so sorry to hear about your previous vehicle being totaled. We’re grateful Alandra was there to help you find the right fit, especially during a stressful time. This being your second vehicle with us means so much, and we’re thrilled to know Alandra made the process smooth, supportive, and budget-friendly. She truly is fantastic, and we’ll be sure to share your kind words with her! We appreciate your trust and look forward to helping you again in the future. — The Lancaster Nissan Pre-Owned Team

Great service, asked question to make sure she presented

Great service, asked question to make sure she presented exactly what I was looking for. Easy to work with very competent. Would recommend to anyone looking for a great car buying experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the fantastic review, Batmanmcd! We're thrilled to hear that Alandra provided the knowledgeable, attentive, and easygoing experience you deserved. She always works hard to ensure every customer finds exactly what they're looking for. We also loved seeing the photo of you with your new car — what a great shot! 🚗📸 Thank you for choosing Lancaster Nissan Pre-Owned, and enjoy every mile ahead!

Jay worked diligently to make sure I got the car and deal

Jay worked diligently to make sure I got the car and deal I was satisfied with Love my Nissan Kicks thank you Jay for everything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review, VYMCK33! We're thrilled to hear that Jay worked diligently to help you find the right car and the right deal — and we’re even more excited that you’re loving your Nissan Kicks! Your kind words mean the world to us, and we’ll be sure to pass your appreciation along to Jay. Welcome to the Lancaster Nissan family — we’re always here if you need us! "We Make Deals That Work For You"

I had a great experience purchasing my first car thanks

I had a great experience purchasing my first car thanks to Alandra. They were patient, honest, and guided me through every step of the process. I felt supported and never pressured. Highly recommend them to anyone looking for a trustworthy car dealer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the fantastic review, Yassirhafidh222! We're honored that you chose Lancaster Nissan Pre-Owned for your first car purchase. Alandra is truly dedicated to making the process smooth and supportive, and we're glad to hear you felt that every step of the way. Your recommendation means a lot to us—welcome to the Lancaster Nissan family! "We Make Deals That Work For You"