Reviews
Customer Service is Key
The service team always goes above and beyond to meet my needs and take care of any issues. Thank you and Kudos for making me feel at ease during my visit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic Experience!!!
I am writing on behalf of both myself and my wife since we both are picking up cars later today... a Hyundai Sonata 2.0T and a Hyundai Santa Fe 2.0T. Our salesman, Lex Amaro, is absolutely top notch. I first met him when I stopped in to test drive a car that I saw on CarGurus.com. I turned out to be very lucky that Lex was on duty. He not only walked me through choosing a car for myself, but also suggested another car on the lot for my wife, who was also looking. His professionalism and love for what he does comes through loud and clear. He is incredibly knowledgeable about their cars, but he is also a great person who is clearly honest and down to earth. He definitely breaks the typical negative stereotype for used car salesmen. We trust him completely and we both feel like valued customers and almost like family. Wissler Motors is an amazing family owned 50+ year old dealership with the highest quality standards for their cars and obviously for their staff as well. We will definitely recommend both Lex and the dealership to our friends and we will definitely look forward to buying cars from them in the future! I give them my highest rating... and I am not easy to impress. Lastly, and this might not seem important to many people, but it is to me. They do not "pollute" their cars with a large obnoxious permanent dealer sticker with their name printed larger than the car manufacturer... just a small stylized "W" which looks distinctive. Trust me, I've seen lots of other dealers who are obviously after years of free advertising at your expense. Wissler Motors most just believe that their costumer service and professionalism will bring in customers... and that speaks volumes to me! Ed H. (a very satisfied customer)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ed H. - Thank you for your outstanding review of Lex and our dealership. You described Lex very well...he truly loves his job and helping people. Please let Lex if there is anything else we can do to improve your experience here. Also, besides reviews, the best advertising we do is through word of mouth. If you know anyone in the market we would greatly appreciate if you could mention Wissler and Lex to them. Thanks again and enjoy your vehicles!!! Devin Wissler cell: 717-669-5110
Best Vehicle Purchase Ever
Did all negotiations via texting. Accepted my offer with no haggling. Great prices, easy process, and quality vehicles. Thanks John Hiestand and the staff at Wissler Motor.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best deal ever.
First time purchasing a vehicle at Wissler Motors. John Hiestand was very helpful and friendly. We pretty much did all the "wheeling and dealing" via text. It was great. They excepted my offer and the transaction went smoothly. I will be checking Wissler first next time I am in the market for a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for allowing us to earn your business! It was a pleasure working with you. Don't forget to come in and see me for your free car washes! John Hiestand
Over the top - customer service first
I recently purchased my second vehicle from Wissler Motors. Everyone in the building takes customer service very seriously. They go beyond for my family and I every time my vehicle is being serviced. It is great to know that Wissler is credible, affordable, neighborly and customer orientated. Should be 6 stars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the review! I'm very happy to hear that we exceeded your expectation as a dealer. PLEASE, let us know if you ever have any ideas to continue to excel. Sincerely, Devin Wissler
Great Customer Service and Experience
Honest, Dependable and Trustworthy Dealership. Everyone went above and beyond in making sure things were done right and saved me time and money. I will not take my car anywhere else for repairs or regular service maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Customer Service
Hans and his technicians were very professional, timely, and communicated well all aspects of our maintenance visit. Thanks for all of your efforts, we were definitely made to feel a priority. Mike
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike - Thank you for your review Mike! I will make sure Hans and his team hears of your review. Del and I appreciate the many years you have serviced your vehicles with us. Have a great weekend! Sincerely, Devin Wissler
Friendly Service
We worked with the dealer Lex and he was great. He was super friendly and not pushy at all. He made it feel like we were buying a car from someone we had know for years. I would definitely recommend him as a dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Just as long as they deal with Phil Lee and NOT Hans Seidel!
Phil has been a great person and has help me so much! Hans Seidel had come very close to ending me dealing with company! Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ms Redman - Thank you very much for your excellent rating for Phil and your feedback. I understand that you had some unsatisfactory interaction with Hans which I would be happy to discuss if you would like. I do know from the top down, our company is about integrity and giving the customer the best service and experience we can. With this being said, we are of course, fallible. I apologize for your experience and hope through your continued positive relationship with Phil, Hans may have the opportunity to earn your respect and trust again. As always, myself and Del Wissler are always around if you would like to discuss any concerns or recommendations! Sincerely, Devin Wissler 717-669-5110
Beyond expectations, restores faith in others
Wissler Motors Service Department is a rare breed of service technicians. They treat each person with the utmost respect, kindness and patience. I am taken back by the effort each member of the service department takes to make sure their customers are cared for, are satisfied and walk away knowing the absolute best was done for their vehicle. My experience with the service department is always uplifting and each time I come in, a little more of my faith in service technicians is restored. I trust the recommendations Hans Seidel gives because: 1) he is honest with me, 2) he does not leave me guessing about what repairs are needed or how much they will cost and 3) he allows me the time to think things through as far as what is best for my vehicle and my budget. I, also, appreciate Hans taking the time to make sure I understand all the repairs that were done or needs done in order to keep my vehicle in good running condition. And my latest experience with Wissler Motors' Service Department went above and beyond what I would expect from anyone. Last week, I received the best care for my vehicle and me that I ever received since owning my first car! I was absolutely floored by the service I received! Hans and another gentleman, whose name I did not learn, helped me with an unsettling car issue. Hans and the other gentleman were patient with me as I took up much of their time deciding what to do with my vehicle. They stayed with me longer than I expected anyone would and they made sure I had what I needed in order for me to get through the next few days. It is service like this that lets me know Wissler Motors Service Department truly cares about their customers and their customers' cars. It is more than just business with Wissler Motors, it is building a trusting and relationship with their customers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
