Reviews
We discovered a used Dodge Ram service truck online.
We discovered a used Dodge Ram service truck online. We contacted the dealership, and the staff was fantastic to work with! After driving over an hour to pick it up, we found the customer service to be great in person. I would recommend them 100%!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kevin in the service department was extremely helpful.
Kevin in the service department was extremely helpful. I was traveling with my family to Florida when an unexpected situation occurred with my car. I found your dealership and walked in and told Kevin about my dilemma and he did everything possible to ease our situation. We weren’t able to totally correct the problem but enough was done to get us back on the road. Kelly the receptionist was also very nice as we had our dog with us during this trip and she was very helpful in making sure we had everything we needed during this frustrating time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ford took care of me with my repair part.
Ford took care of me with my repair part. My appointment was on time and took less than an hour. The waiting room was more than comfortable with free espressos. Kevin and his guys took care of me and got me on the road asap.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bill is a car guy and was also into bike's so we had a
Bill is a car guy and was also into bike's so we had a lot to talk about. I didn't buy a Ford but I got a nice one owner low mileage Denali pickup. I really wanted that 3/4 ton Rocky ridge pickup but was out of my price range. Ask Bill about his Big block Torino and prepare for some good conversation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kevin is a great service advisor.
Kevin is a great service advisor. He keeps you informed on every action taken and checks with you before proceeding on recommendations.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A pleasure to deal with.
A pleasure to deal with. Knowledgable staff that knew about the used trucks they were selling.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The dealership was very clean and organized.
The dealership was very clean and organized. Resources were available to help cater to whatever needs. Employees were very willing to help and all seemed to be in good spirits.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had my truck in for inspection and emission for whih
I had my truck in for inspection and emission for whih I'm exempt. The procedure wad quick and painless. The people at Washington Ford are great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kevin Konek helped me out with a set of new tires, new
Kevin Konek helped me out with a set of new tires, new rear brakes and some other repairs. Very open communication. I will keep taking my truck back to Washington Ford for service. They are a top notch organization!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alex did a great job repairing my 2013 Ford Explorer.
Alex did a great job repairing my 2013 Ford Explorer. it was a big job (water pump) along with all the additional services he performed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair

 
        