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Faulkner Subaru of Harrisburg

(727 reviews)
Visit Faulkner Subaru of Harrisburg
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (717) 265-9155 (717) 265-9155
Used (717) 303-5937 (717) 303-5937
Service (717) 884-0454 (717) 884-0454

Reviews

(727 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner Subaru of Harrisburg from DealerRater.

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Friendly courteous service.

Friendly courteous service. Job completed on time as requested. Had never had a negative experience with Service Dept or with dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Flexible & accommodating with my schedule yet focused

Flexible & accommodating with my schedule yet focused upon maintaining quality required for essential vehicle maintenance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great job!

Great job!! Good customer service. Everything went well. Everything has been fixed. Car was inspected

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Deal was completed online before even visiting

Deal was completed online before even visiting dealership. Exactly the way I like to work out a deal that works for both parties. Nikki completed the deal on site as quickly as possible. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Nikki McFerren did a wonderful job of finding the type of

Nikki McFerren did a wonderful job of finding the type of vehicle I wanted to lease. The leasing process was clearly defined. All of the personnel, from sales to service, are responsive and accommodating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Absolutely the most amazing car salesman!

Absolutely the most amazing car salesman! Aaron was fantastic! Patient and kind every step of the way!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have been dealing with Faulkner Subaru of Hbg.

I have been dealing with Faulkner Subaru of Hbg. for many years. The service department is second to none, always friendly and willing to serve. The atmosphere makes you fill welcomed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great dealerships, atmosphere, employees A1, management

Great dealerships, atmosphere, employees A1, management A++ and I will recommend all my friends and family to purchase a Subaru from this location

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Faulkner for us!

Great place to purchase a car. Everyone is so nice and they always meet the needs of what we request. Courtesy calls to keep us updated when our vehicle would arrive. Very professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Don, we are very happy we could provide you with a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Service

appt was on time there was only one service person but wait time was not too long was given a time when car would be finished and that time was near accurate

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!