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Faulkner Nissan of Harrisburg

(438 reviews)
Visit Faulkner Nissan of Harrisburg
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
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2025 consumer dealer award

Reviews

(438 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner Nissan of Harrisburg from DealerRater.

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I went to the dealership because of a leak in my sunroof.

I went to the dealership because of a leak in my sunroof. They fixed it but had to do some other maintenance on my car. He was very respectful and polite.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Beck.deb, thank you for taking the time to leave a review for us at Faulkner Nissan. We're happy we could meet your expectations! Kind Regards, Jay Rathod Sale Manager 717-558-8220 https://www.faulknernissanharrisburg.com/

I have always been greatly impressed with the service and

I have always been greatly impressed with the service and work done by Faulkner Nissan. I have purchased two vehicles from this dealership and both times have been extremely satisfied. Very thorough and polite.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Kathleen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Faulkner Nissan, Inc. Please let us know if there is anything else we can do for you; we are more than happy to help!

Our '22 Rogue had a service recall and I had them check

Our '22 Rogue had a service recall and I had them check another concern. I was greeted and checked in promptly. Nick addressed both concerns and explained everything professionally and respectfully.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Carl is a great GM and Jake is a knowledgeable sales

Carl is a great GM and Jake is a knowledgeable sales person and they both gave me great customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sophia, Carl and Hasan are so helpful, pleasing and

Sophia, Carl and Hasan are so helpful, pleasing and really accomodating. It was a very smooth transaction. Thank you all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so helpful during your experience here at Faulkner Nissan, Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

These folks at Faulkner Nissan are the absolute best!

These folks at Faulkner Nissan are the absolute best!! Treat me better each time I get service work done there. I will always go back!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Very respectful and understanding, kind humble and

Very respectful and understanding, kind humble and trustworthy helpful a place where i would recommend family and friends,,,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

I loved Nick/ Justin ‘s service!

I loved Nick/ Justin ‘s service! Explained everything.very helpful.and professional great timing with inspection.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review for us at Faulkner Nissan. We're happy we could meet your expectations! Kind Regards, Jay Rathod Sale Manager 717-558-8220 https://www.faulknernissanharrisburg.com/

Excellent service from making the call to schedule an

Excellent service from making the call to schedule an appointment through picking up my car when work was completed. Staff is courteous and kept me informed throughout the process. Happy with the repairs. Would definitely recommend to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much, Christine, for the wonderful 5-star review! We're glad to hear your entire service experience—from scheduling to pick-up—was smooth and satisfying. Our team works hard to keep our customers informed and comfortable every step of the way, and it’s great to know we hit the mark. We truly appreciate your recommendation and look forward to assisting you again in the future!

I called in to get an Appointment and was told by one of

I called in to get an Appointment and was told by one of the service representatives that they had nothing available until tomorrow afternoon or the next couple of days. But Doug has always been a great guy and he made it happen. It’s always good to see Doug, Alyssa, Ron and Nick, such beautiful souls. I went in for an oil change and came out with new brakes. They’ll definitely take care of you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the fantastic 5-star review! We’re grateful for your kind words and thrilled to hear that Doug went the extra mile to get you in, even when the schedule was tight. We're proud to have a team like Doug, Alyssa, Ron, and Nick—dedicated individuals who truly care about our customers. It means a lot to us that you trust us with your vehicle, and we’re always here to make sure you leave feeling confident and cared for. Thanks again for choosing Faulkner Nissan!