Reviews
N/aok but wait is long for oil chgok ok ok okik ok ok ok
N/aok but wait is long for oil chgok ok ok okik ok ok ok ok this is annoying
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Texts that cancelled my appointment but not really
Texts that cancelled my appointment but not really cancelled were quite confusing Scheduled appointment was accidentally canceled twice, but not really cancelled
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. I am very sorry for the confusion caused by those mixed messages regarding your appointment status. That is certainly not the experience we want you to have, and we are looking into our notification system to ensure it doesn't happen again. We appreciate your patience and look forward to seeing you soon.
I thought it was reasonable waiting time for my oil
I thought it was reasonable waiting time for my oil change thank you I was happy with the wait time for a oil change they got me in and out fairly quickly
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your feedback! We are so glad to hear we could get your oil change done quickly and respect your time. It was a pleasure serving you, and we look forward to seeing you again next time!
Oil change went great too less time than expected Waiting
Oil change went great too less time than expected Waiting room was comfortable and I liked the hot tea option.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the wonderful feedback! We are thrilled to hear that Ty Smalls was able to exceed your expectations and provide you with a great experience. We will be sure to pass along your kind words to him. Enjoy your new car, and thank you for choosing us!
Having an issue with our Ford Transport he was very
Having an issue with our Ford Transport he was very helpful trying to get fixed . Unfortunately it's still something we need to fix and we are going back to continue to investigate.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We appreciate your patience as we work to resolve the issue with your Ford Transport. It's great to hear that our team has been helpful so far. We look forward to seeing you again soon to get to the bottom of this for you.
Good service and take care of me.
Good service and take care of me. I appreciate that running my business. Local convenience I appreciate the fact that they send me notifications that I'm due for an oil change or there might be a recall on one of our trucks. I like the fact that they come to my place to pick up my vehicle or service it on site.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review! We are thrilled to hear that our service helps keep your business running smoothly. It is our pleasure to take care of your trucks, whether that means keeping you updated on maintenance or coming directly to you for service. We appreciate your trust in us and look forward to serving you again.
Friendly and always willing to help I appreciate the
Friendly and always willing to help I appreciate the estimates. I failed their workmanship was done right. The rest of the staff that I work with from those who answered the phone and got my invoice ready did well. Sherry is very kind.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind review. We are thrilled to hear that you were pleased with our workmanship and found our team helpful with the estimates and invoicing. I will make sure to pass along your special shout-out to Sherry. We look forward to seeing you again soon.
Had a positive experience when purchasing a new Ford
Had a positive experience when purchasing a new Ford Expedition. Nick was easy to work with and responded quickly to our questions. We recommend this dealership.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! We are so glad to hear that Nick made your purchase of the new Ford Expedition easy and enjoyable. We really appreciate your recommendation and hope you enjoy your new ride.
Great experience- Tiffany paid special attention to our
Great experience- Tiffany paid special attention to our concerns. The team provided excellent service. We really felt taken care of
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the wonderful feedback! I am thrilled to hear that Tiffany and the rest of the team took such good care of you. We pride ourselves on providing excellent service, and it's great to know we hit the mark. We look forward to seeing you again soon.
Dropped off my son's Chevy Trax, unscheduled, with
Dropped off my son's Chevy Trax, unscheduled, with multiple engine light codes. Tiffany wrote it up and got it right in. Less than an hour later, they had it diagnosed. Of course, being a Chevy, they had to order the parts. Jason was also involved.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us. We're so glad to hear that Tiffany and Jason were able to get your son's car diagnosed quickly and efficiently, even without an appointment. We appreciate your patience as we get the parts ordered and look forward to getting you back on the road soon.