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Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 2:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun 12:00 PM - 5:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 2:00 PM
Sun Closed

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Reviews

4.9
409 lifetime reviews.
  • Best car buying experience ever!!

    Our experience was amazing! We felt like we were buying a car from a friend not just some random salesman. We will be Byers customers for life aft...

    Dealer Response

    Thank you for sharing your story, Jason! We are glad to hear we could provide an excellent experience! Please let us know if there is anything we ...


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    Our experience was amazing! We felt like we were buying a car from a friend not just some random salesman. We will be Byers customers for life after receiving such great service all the way around!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your story, Jason! We are glad to hear we could provide an excellent experience! Please let us know if there is anything we can do to help!


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  • Drove 300 miles to buy from them. You should too!

    I drove in from Michigan to purchase my used car from Byers Ford in Ohio and would do so again in a heartbeat. Nothing short of Excellent custome...

    Dealer Response

    David, thank you for your kind words and congratulations on your new vehicle! We are glad it was worth it! Thanks again for your business! Take care!


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    I drove in from Michigan to purchase my used car from Byers Ford in Ohio and would do so again in a heartbeat. Nothing short of Excellent customer care from Dan Padgitt who accurately described the car in detail over the phone from 300 miles away, secured superior financing terms than either of my credit unions, stayed LATE on his OFF-DAY to hold the test drive and finalize my deal, AND was essential the following week in his efforts to obtain and fax me an additional copy of the title (it's a Michigan thing). Furthermore, the car was received by me in top-notch condition and worth every penny. These guys really do care, and I'll be recommending many 300 mile drives to the many friends, family and otherwise fans of my purchase. Thanks again! David

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    David, thank you for your kind words and congratulations on your new vehicle! We are glad it was worth it! Thanks again for your business! Take care!


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  • Worst Service Experience yet!

    Would definitely not recommend this dealership. Was told by general manager that we were wrong about what service advisor stated that our 16 fushi...

    Dealer Response

    Hello, We work extremely hard to provide a great experience for all of our customers no matter what the circumstance. We understand your frustra...


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    Would definitely not recommend this dealership. Was told by general manager that we were wrong about what service advisor stated that our 16 fushion covered under bumper to bumper warranty while was towed in because it was not running was our problem with Ford. Was basically left stranded out of town over an hour away from home, no shuttle or transportation of any kind even though it was an emergency was not priority because we didn't have an appointment for a broke down vehicle. Was never offered any assistance and took over a day to be completed. According to Ford rep and dealership we bought the vehicle from if it was left over night we were owed a rental! Nothing even after asking nothing was ever offered and told to us it was our problem now and didn't matter! How's that for representing Ford! Sucks! I would never ever even dream to go back to this dealership after being told customers who buy vehicles there are more of a priority! Horrible thoughts of customers! A customer is always right and after the way we were treated I believe this doesn't sit very well when people miss work and are left stranded! Do yourselves a favor don't go to this service shop or dealership if you didn't buy from them because your definitely not a priority. I hate being lied to and made out to be told what I was trying to accomplish and that I was a liar! Worst mistake.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello, We work extremely hard to provide a great experience for all of our customers no matter what the circumstance. We understand your frustration but wanted to reassure you that we did everything we possibly could to help. We unfortunately cannot carry every part in our store and it does take some time for them to arrive. We are sorry there was a delay and we reassure you that we did all that we could. If you would like to discuss more, please send me an email at jwarvel@byersauto.com. Thank you, James


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Service & Repair

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator
  • Technician Quality - Technicians and advisors are properly trained, retained and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since November 2008

Byers Ford is the latest edition to the Byers Family of dealerships located just 11 miles north of I-270 on US 23 in Delaware, Ohio. We EXPECT to EXCEED your expectations! Check out all of our inventory at www.byersford.com. Byers is family owned and operated and has been in the transportation business since 1897.

"Fastest Growing Ford Dealership in Ohio!"