Reviews
I would not recommend this location to anyone the sales
I would not recommend this location to anyone the sales person was very good but the service was terrible I was ripped off I had nothing but trouble out of my 24 VWatlas I was over there about every 2 months they never fixed the problem after 20 t miles 4 new tires then after 3t miles on this one 4 more new tires I was livid they are a big rip off don't ever buy a VW Atlas I never will my husband was hung up on when trying to talk to them about the problems bad service they put a remote start on my car didn't even do that right STAY AWAY
I would not recommend this location to anyone the sales
I would not recommend this location to anyone the sales person was very good but the service was terrible I was ripped off I had nothing but trouble out of my 24 VWatlas I was over there about every 2 months they never fixed the problem after 20 t miles 4 new tires then after 3t miles on this one 4 more new tires I was livid they are a big rip off don't ever buy a VW Atlas I never will my husband was hung up on when trying to talk to them about the problems bad service they put a remote start on my car didn't even do that right STAY AWAY
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Most god-awful experience I've had in my life while
Most god-awful experience I've had in my life while purchasing a vehicle. And I've bought a BUNCH over the last 40 years. I got there shortly after opening and came to an agreement on trade and price within 30 minutes. I sat there for another 5 to 5 1/2 hours while waiting for them to get the new Audi ready. And then they didn't get all the tech set up correctly. I had to go back 5 days later an another hour and a half with three employees man handling my car trying to get things working. No luck at all and all the while, the management team didn't seem to care. They said they did but the didn't. You can NOT trust them or their "policies". Go anywhere, literally ANYWHERE else in Evansville to buy your vehicle. Anyone want to buy a very slightly used Audi Q5?
Most god-awful experience I've had in my life while
Most god-awful experience I've had in my life while purchasing a vehicle. And I've bought a BUNCH over the last 40 years. I got there shortly after opening and came to an agreement on trade and price within 30 minutes. I sat there for another 5 to 5 1/2 hours while waiting for them to get the new Audi ready. And then they didn't get all the tech set up correctly. I had to go back 5 days later an another hour and a half with three employees man handling my car trying to get things working. No luck at all and all the while, the management team didn't seem to care. They said they did but the didn't. You can NOT trust them or their "policies". Go anywhere, literally ANYWHERE else in Evansville to buy your vehicle. Anyone want to buy a very slightly used Audi Q5?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Ashtyn was Great!
Ashtyn was Great!!! She did a great job of listening to our needs. Her attention to detail was impressive. Jeff S
Ashtyn was Great!
Ashtyn was Great!!! She did a great job of listening to our needs. Her attention to detail was impressive. Jeff S
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, jsanford11! We're so glad to hear that Ashtyn took great care of you and really listened to your needs! Enjoy your new vehicle and let us know if there’s anything else we can help with down the road!
We were very impressed with the sales dept when we bought
We were very impressed with the sales dept when we bought our new car. Especially Ashtyn, she was patient with us driving several different ones. And getting the technology specialist to show us all the bells and whistles on it. Please go see Ashtyn@Dpatrick if you're looking for a new/used vehicle. Service dept here is great also they treat you like you matter.
We were very impressed with the sales dept when we bought
We were very impressed with the sales dept when we bought our new car. Especially Ashtyn, she was patient with us driving several different ones. And getting the technology specialist to show us all the bells and whistles on it. Please go see Ashtyn@Dpatrick if you're looking for a new/used vehicle. Service dept here is great also they treat you like you matter.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you for sharing your amazing experience! We're so glad to hear that Ashtyn and our team made your car-buying process enjoyable and stress-free. It’s great to know you appreciated her patience and the technology specialist's expertise. We're also thrilled you had a positive experience with our service department—they truly care about our customers. We appreciate your recommendation and look forward to serving you again in the future!
Great experience buying from them.
Great experience buying from them. Ashtyn(sales) was a huge help. Never acted rushed even though it was close to closing time. And always responds quickly with questions even after the sale. Service dept treats you very well. Tabatha is kind and very good at her job. We loved our whole experience with Dpatrick.
Great experience buying from them.
Great experience buying from them. Ashtyn(sales) was a huge help. Never acted rushed even though it was close to closing time. And always responds quickly with questions even after the sale. Service dept treats you very well. Tabatha is kind and very good at her job. We loved our whole experience with Dpatrick.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for sharing your wonderful experience! We're so glad to hear that Ashtyn provided attentive, unrushed service and continues to support you even after your purchase. It's also great to know Tabatha and our service team made you feel valued. We’re thrilled you loved your entire experience with D-Patrick and look forward to assisting you again in the future!
Video was very informative in showing the different parts
Video was very informative in showing the different parts of the car that were inspected. Personnel were polite and courteous. Very respectful.
Video was very informative in showing the different parts
Video was very informative in showing the different parts of the car that were inspected. Personnel were polite and courteous. Very respectful.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Diane, thank you! We're happy to hear the video was helpful and that our team treated you with respect and courtesy. We appreciate your trust in us and look forward to see again!
I reached out for service and left a voice mail.
I reached out for service and left a voice mail. Seth returned my voice mail and Seth was great!
I reached out for service and left a voice mail.
I reached out for service and left a voice mail. Seth returned my voice mail and Seth was great!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mark, thank you for the feedback! We're glad Seth was able to assist you promptly and provide great service!
The service department always provide excellent service.
The service department always provide excellent service. They always let you know up front the costs and keep in touch with you while your car is being serviced.
The service department always provide excellent service.
The service department always provide excellent service. They always let you know up front the costs and keep in touch with you while your car is being serviced.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Tina, thank you for your great review! We're glad to hear that our service department consistently meets your expectations by providing excellent service and clear communication. We appreciate your trust and look forward to serving you again!
I was met at the door by a very nice gentleman who asked
I was met at the door by a very nice gentleman who asked if he could help and guided me to the service department. The guy in service was equally helpful, explained the process, and offered things to assist with my wait. All this was greatly appreciated as this was my first trip with my Audi for service. I could have taken advantage of the drop-off/pick-up service, but I chose instead to just walk to the mall. While there, I was given text message updates, received a video showing the inspection, and was called to inform me of service completion. Upon returning, I was given the opportunity to ask questions, was guided to the cashier, and was thanked by everyone I encountered, including the guy doing the video, for my business. Very pleasant experience!
I was met at the door by a very nice gentleman who asked
I was met at the door by a very nice gentleman who asked if he could help and guided me to the service department. The guy in service was equally helpful, explained the process, and offered things to assist with my wait. All this was greatly appreciated as this was my first trip with my Audi for service. I could have taken advantage of the drop-off/pick-up service, but I chose instead to just walk to the mall. While there, I was given text message updates, received a video showing the inspection, and was called to inform me of service completion. Upon returning, I was given the opportunity to ask questions, was guided to the cashier, and was thanked by everyone I encountered, including the guy doing the video, for my business. Very pleasant experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for sharing your experience! We're so glad to hear our team made your first service visit with your Audi smooth and pleasant. We appreciate your business and look forward to seeing you again!
Very friendly and professional they washed our bmw
Very friendly and professional they washed our bmw without having to ask them very nice. Thank you
Very friendly and professional they washed our bmw
Very friendly and professional they washed our bmw without having to ask them very nice. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Dwight, thank you for the kind words! We're thrilled you had a great experience, and we're always happy to go the extra mile. We appreciate your business and hope to see you again soon!