Reviews
Long-term loyal customer
After almost 20 years as a customer, Keystone always consistently exceeds expectations. Whether for regular checkups, unexpected repairs, or buying a new car. Great team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Philip, it's fantastic to know that Keystone Volvo of Doylestown has been able to consistently exceed your expectations over the years. We truly appreciate your loyalty and look forward to seeing you again soon!
Keystone Volvo of Doylestown
Was in the market for a specific used Acura and keystone had it. They were very helpful in letting me take the car to have it looked at and the whole process was seemless. Paul Heiser was wonderful in communicating with me and made the entire experience pleasant . Car buying can be stressful but this was the furthest from stressful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kim, we're delighted to know that Paul and our team at Keystone Volvo of Doylestown were able to make your car-buying experience a pleasant one. We hope you enjoy every mile in your new vehicle!
We had an excellent used-car buying experience at
We had an excellent used-car buying experience at Keystone Volvo. Joe Craig was the ultimate professional and provided a seamless buying experience. The dealership even went above and beyond to accommodate our red-ribbon on the car request when it was time to pick up the car in person and surprise our son. Peter Somerman also helped us and he was very pleasant and efficient. Would buy from Keystone Volvo again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We're so glad to hear that Joe and Peter provided you with an excellent car-buying experience. Drive safely in your new vehicle, and we hope to see you back again at Keystone Volvo of Doylestown!
Vehicle purchase
Keystone Volvo is the best! Just purchased my fifth vehicle there. Would not go anywhere else. It was a pleasure doing business with Paul. The whole process was a breeze.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Linda, thank you for choosing Keystone Volvo of Doylestown once again! We're delighted to hear that Paul made your car-buying experience so enjoyable. We appreciate your loyalty and look forward to serving you in the future. Drive safely!
The best Volvo dealership and service department in the
The best Volvo dealership and service department in the Delaware Valley. Easy to make appoint, fair pricing, friendly curious staff. I have been a customer for 30 yrs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We're honored to have been your go-to Volvo dealership and service department for the past 30 years. Your support means a lot to us, and we look forward to continuing to provide you with excellent service here at Keystone Volvo of Doylestown for years to come!
Have been with this dealership for 12 yrs.
Have been with this dealership for 12 yrs.Always reliable and helpful.Service prompt and pleasant.Several suggestions for problems have saved me money.Highly recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing Keystone Volvo of Doylestown! We are grateful for your loyal business!
Thieving, lying, stereotypical "car salesmen".
Thieving, lying, stereotypical "car salesmen". They overbook service appointments and you'll sit for hours with bays full and ONE mechanic, they'll replace things NOT NEEDED without telling you, salesman is AWOL after sale... and THEN pulls attitude when management says "contact your client", good luck getting that owners manual. Office staff is uncaring. Want your title? When we get to it.. in a few MONTHS. "The mail is slow" with an attitude of being an inconvenience. I got a car with a gauged front bumper (we'll fix it..... uh, no we won't), rattle in the door, two tone front/ back bumpers, massive oil leak within 1st 50 miles (Oil filter casing cracked). Sounds like dropped off the car carrier to me! ONLY because of the massive oil leak did they get me my owners manual and bumper fixed. Oh, and that "loaner car" thing? Yeah... right. Jan 8 bought the car, 3 months later Volvo corporate had it towed out of my driveway with 50 miles, two weeks later, got it back with 150 miles... a driveway filled with large oil spots (moved to shovel snow)... and no loaner car, or even deliver the car back to me.... or apology. If you want to buy an overpriced lawn ornament, you've found the place!!!! 1st new car in over a decade, last car of this lifetime, life savings... and I cringe once a year when I go for my free inspection.... and every second I have to be on that property, I cringe. I'd rather be getting root canal without novacane then sit in that building. If I had the money, I'd go elsewhere. Oh, and btw, last inspection the quote on the phone was "no charge". I asked several times, ended the conversation with "I'll see you on (this date) for my free inspection". When I got there, that changed. They charged me. They said I could reschedule my inspection. Hey, AHs, how about honoring your word? Ha ha ha... yeah, right! Couldn't ever get a straight answer for basic questions from them. Put it on the list with the non-existent apology from the salesman. Instead, I got a list of his accolades. Arrogance. Repeat... 1st new car in over a decade, last new car of this lifetime... life savings.... May you rot in the bowels of xxxx... Throughout this nightmare, I called the really nice people at Volvo in Feasterville. THEY answer my questions, ending with "you're dealer should do this, we always do".
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Prompt & Efficient Service
Michael was on his usual “A Game.” I reached out with a mechanical issue on my Volvo S60; and he was able to work me into the schedule that very day. Auto service doesn’t get better than that!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Eileen, thank you for the great review! We're so glad that Michael could provide you with excellent service and get your Volvo S60 taken care of quickly. We appreciate your business and hope to see you again at Keystone Volvo of Doylestown!
Simply the best
Have been with Keystone since 1978! I keep coming back!! Pete and Mike have been there most of that time. I wouldn’t go anywhere else. Never an issue or problem they couldn’t handle without a smile. I may have to commute back to the area for yearly checks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tom, thank you so much for your loyalty and continued support over the years! Pete and Mike will appreciate the shoutout and we will all look forward to keeping your vehicles in tip-top shape for miles to come. Cheers to the road ahead - The Keystone Volvo of Doylestown Team.
Great service experience.
Took our 2016 Volvo XC60 to Keystone for service, inspection and a quick replacement of the O2 sensor. Pete was super helpful and reliable. Always a good experience with those guys! 5 stars!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Stu, we're so glad to hear that you had a great experience with Pete and the Keystone Volvo team! Thank you for trusting us to keep your 2016 Volvo XC60 in prime condition. See you next time!
