Skip to main content

Reviews

(890 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Great Place to buy a car!

Went there to purchase a car for my son. J.J. Suk was the salesman who greeted us at the door. Right from the start, I felt very comfortable with him and the entire dealership. Very helpful, but no pressuring to buy. I will definitely be back when it's time for my next vehicle! Thanks, J.J.!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dave B, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Shopping for a second car

This is our third time buying a car from Keller Brothers, and we are always treated like we are a part of there family,very satisfied with the service and friendliness.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Wayne, thank you for taking the time to leave a review for us at Keller Brothers Ford Lebanon. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

Buying new F-150

I could not be more happy with my truck and the service I received from Keller Bros in Lebanon PA. I returned to this dealership really for one reason, I had purchased my previous F-150 there and bought it from JJ Suk and wanted to buy this one from him as well. I felt very comfortable with JJ and above all I trust him!....that is so important when purchasing a new vehicle.....when it is time for another I will be going back to by it from JJ.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Mark, we are so pleased you enjoyed your visit to Keller Brothers Ford Lebanon! We look forward to your next visit! Take care!

Car shopping made easy with Keller Bros.

Car shopping will never be on my list of favorite things to do, however shopping at Keller Bros certainly makes the experience more enjoyable and honestly easy too! We were in the market to replace our Explorer, which I absolutely loved. Wanting to down size a bit, but still wanting the SUV features, we decided an ESCAPE might be a perfect fit. JJ was our salesperson, and we couldn't have been more pleased. He was understanding and helpful in all elements of the purchase process. From the "test drive" to the "sign on the dotted line", it was a great experience. THANK YOU Keller Bros for being a dealership that we will return to for our next purchase. We appreciate your sincere interest in finding us the perfect vehicle match!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Karen M., thank you for taking the time to leave a review for us at Keller Brothers Ford Lebanon. We're happy we could meet your expectations!

Buying a car

JJ and staff were wonderful. This was my first time buying a car on my own and they made the process as simple as possible for me. I appreciate all their patience and time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Cathy, thank you for taking the time to leave a review for us at Keller Brothers Ford Lebanon. We're happy we could meet your expectations! Thank you so much again for your feedback! We hope you have a great day!

Amazing dealer!!!!!!

The experience of buying a car was amazing , we went over there just to see different options and decide for the future and we ended up going out with a 2014 Ford explorer . These people are so great they really care for their customers especially JJ Suk and Mike. Keep up the great work guys!!!!?????

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Germain, thank you for your kind words and congratulations on your new Explorer! Thank you again for choosing Keller Bros. Ford Lebanon, and we hope to see you again soon!

Honest and efficient.

I found a car on line and was contacted by jj suk. Jj was helpful and made the buying process smooth. We were coming from a distance so jj sent more pictures and gathered all the answers to my questions. I wanted to make sure this car was exactly as advertised and in excellent condition. Jj assured me it was pristine and I was not disappointed. I got an excellent interest rate at the dealership and the whole process was quick and actually enjoyable. I would recommend jj suk and Keller bros. I came from nj and will be back when I'm in the market again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Colleen, your positive review means a lot to us and we?re happy we could help you! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

F150 Limited

It was a pleaser dealing with JJ Suk. He was thoughtful and listened to our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Bev Martel, we are so pleased you enjoyed your visit to Keller Brothers Ford Lebanon! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Shopping for a truck

We had a wonderful experience at Keller Bros. Our salesman was JJ Suk and he was very helpful. We were in and out with all paperwork signed in about an hour and a half. Best experience we've ever had buying a car. Mike, who did the paperwork was great also. We will recommend Keller Brothers to all our friends and family!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

F150 Limited

We had a pleasant experience dealing with JJ Suk. He was experienced and knowledgeable in the vehicle we were interested in. Would buy from him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.