Reviews
What a great team!
What a great team! Really appreciate their help and ability to get the planned service done efficiently.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very responsive and helpful with an out of state
Very responsive and helpful with an out of state purchase. Arranging shipping to my home.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Professional.
Professional. On and out in a timely fashion. I will continue to use them to service my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our entire team works hard to maintain your vehicle in good condition so you can have a safe drive. We sincerely care for you and your safety. Thank you for choosing us! Have a nice day!
I had in mind what I wanted and they helped me get it
I had in mind what I wanted and they helped me get it thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!
The dealership is good.
The dealership is good. It is terrible the system they have to use to get parts for a new car.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello there, we appreciate you taking the time to leave us this feedback. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
I always have a good experience at this dealership.
I always have a good experience at this dealership. Work was completed in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Klick-Lewis, INC. as your first choice for all your automotive needs! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Klick-Lewis, INC.!
Very efficient and friendly.
Very efficient and friendly. Got the work done quickly and kept me informed along the way
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
This dealership has always served us well.
This dealership has always served us well. There was a minor lack of communication between us at first but when the job was finished everything turned out fine
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback and for your business. Customer satisfaction is of the utmost importance to us, and we'll be reviewing your feedback carefully with our team. Should you want to talk more about your experience, please do not hesitate to contact us. Thank you
The dealership goes above and beyond to help their
The dealership goes above and beyond to help their customers. Work was completed as promised.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!
First, my vehicle was not serviced when it was scheduled
First, my vehicle was not serviced when it was scheduled to be serviced. This caused delays in it being ready for pick up. Second, communication was poor. An email was sent to an address that has not been in effect for years. I called to check on the status late in the day because I had not heard from them. I gave them the correct email and asked them to communicate using my cellphone. Arrangements were made to complete the needed repairs for inspection and I was told the car would be ready the following day. Again, I waited until the end of the day without hearing from them. I left to do errands about 4:30, they called my home phone about 10 minutes later. I called them from my cellphone about 10 minutes after that since I hadn’t heard from them. The response was they were finishing the paperwork work, but it was now too late to pick up the car because they were closing. On Saturday, when I picked it up and raised these concerns, I was told Todd would call me on Monday afternoon after I got home from work. Again, I did not receive a call today. Klick Lewis’ motto on their radio ads is “Trust is earned”. At this moment, I am feeling like that communication and therefore, customer service is unreliable.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair