Sands Ford of Red Hill

We had a great experience recently buying our Ford Transit from Sans Ford. We highly recommend this dealership to anyone.

HAVE BEEN WAITING OVER 3 MONTHS TO GET THE TITLE CORRECTED ON MY PURCHASE STILL NOT RESOLVED

My Husband and myself are long term customers of Red Hill Ford. We have purchased several vehicles there and have periodically returned for routine maintenance and inspection. The vehicles were well maintained by Red Hill Ford's Service Team so repairs were minimal. Any need for service was cordially coordinated by Donna Deetz-Hesse. She is an excellent example premium Customer Service. We will continue to do business with Red Hill Ford.

I Usually have a great experience there. I LOVE Donna Hesse in service!! She always goes the extra mile to make sure your service was excellent.

I have been a customer of Red Hill Ford for 35 years. The buying process was excellent. I have also found the Customer Service and Quality of repairs to be excellent. I believe that Excellent Customer service is a business's number one marketing tool. The lady who I have contact with for repairs is Donna Deetz-Hesse. She is an excellent representative for Sands Red Hill for. She starts the repair process with a positive and informative attitude. My sister, Kay Souder, is also a customer of Red Hill Ford and she fully agrees with me. We are both very satisfied long-term customers.

Going into any dealership is and has always been intimidating for any women. However, my experience with Bryan Ohntrup was pleasantly comfortable. I felt no preasure and was able to get some really good information on certain vehicle's that I been researching. I truly will send my friends and family his direction. Thank you so much for great customer service and making me feel at ease.

Sands Ford is a great place to do business. I worked with Ian and the manager Brad. They got me in a car when no one else could. I recommend the dealer to anyone looking for a new or used car.

I called in for a specific F350 Diesel 8' Bed Black Truck with certain amenities... A week or two later . They got it in and 2 Weeks later I was driving away with it. Ian was a very pleasant no pressure salesman that I would recommend to anyone looking to buy a Ford. They even had to redo paperwork a couple of days later and he drove to my place of business to make sure I did not have to go out of my way. I own a business and that is what I call Customer Service.

In December we purchased a new F150. Gave several dealership a comparison bid. Red Hill came back the best. This is our 4 th vehicle purchased here. No games, just cut to the chase and give me the bottom line. No forcing for extras, however we did purchase the Zurich protection and got a bed liner. When we picked up the truck, the rear camera did not work. No one could figure it out, not even the mechanic. Left with camera not working and was told to make appointment. Bottom line when my husband got home, he accessed the situation with our 13 year old grandson and discovered the wire was disconnected to the tail gate. This was done when the spray liner was applied. It was annoying to me that the mechanic couldn't even find it. Otherwise great vehicle!

The car buying experience here was outstanding. I took over 3 months to make my purchase and Ian Laxton was accommodating to my schedule. It was a very low pressure experience and I am very happy with my purchase. I would recommend anyone to this dealer. Even if they do not have what you want in stock they can get it for you. It is worth the wait and is a place I can see myself doing business for years to come.