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Karl Malone Chrysler Dodge Jeep RAM

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (151 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (151 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Mike Horrock rocks

My wife and I were completely satisfied with the attention and professionalism that Mike Horrock gave to us. His no BS approach is exactly what I was hoping for in a car purchase. Thanks Mike, you were what we hoped for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing

Cory Williamson was amazing. He kept well within my budget and what I was looking for. There was no pressure at all. Definitely going to be going back in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks MiKayla! We look forward to your next visit!

Awesome

Cory Williamson was amazing to work with. We came in looking for a used car and he found stuff in our budget and there was no pressure to buy anything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Justin! We appreciate your feedback.

AWESOME DEAL ON USED TRUCK !!!

Mr Mike Horrocks truly ROCKS !!!.... no pressure, no hype.... easy going kind of salesman.... fast and friendly service... got pic with the awesome Karl Malone while we was there.... ������

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for leaving us your feedback. Please give us a call if you have any other questions

Best dealership

Although the facilities are under construction, the process was great and Mike was the best I have ever worked with. I highly recommend this dealership. Ask for Mike.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback. We appreciate your business and feedback regarding our team. Please give us a call if you have any other questions.

Great experience!

Regarding Patrick Saucier - Had never bought a used car from dealer before. Was expecting similar hassles I've had in the past with new cars. I texted back and forth with Patrick earlier in the day, then went into the dealership in the afternoon. He had picked out a few cars based on the texts, and after driving just the second car, made the deal. Patrick was well prepared which made the entire process very easy. As we were test driving he gave us all the pertinent information on the cars which I had told him were important to us. I will definitely be back in the near future (2-3 yrs.) to acquire a truck to pull our 5th wheel. Thanks again Patrick. Gary Vorst

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Gary, thank you for your review and telling us about your experience. We look forward to your next visit and will have a truck ready for you.

Karl Malone

jim was so helpful. he helped me find the car that i was looking for. great experience. i would definitely recommend this dealership to a friend . :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Jessica! We appreciate your feedback!

Great deal on a used car

Great group to work with. Mike Horrocks took all the time needed for us to pick the right vehicle and put the best deal together. No high pressure. It was a great experience and loving the new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your feedback about Mike and our team here. Please give us a call if you have any questions.

Best dealership experience I’ve ever had

Outstanding dealership. I’ve purchased lots of cars in my life and can’t recall a better experience than this. Professional hard working staff all around. Gave me a great deal and went above and beyond to get me the exact vehicle I wanted. No pressure or games. Honest and straightforward. My primary salesman Mike Horrocks was very helpful and informative, as were his associates. Will definitely be a repeat customer. Proud owner of new Grand Cherokee Trailhawk diesel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bob, thank you for feedback. We appreciate your business and look forward to working with you again in the future.

So good, we bought 2.

Our garage is now exclusively Ram trucks from Karl Malone Heber. The customer service from Bill Hyde & team the last 4yrs on our 1st Ram has been great! When it was time to upgrade our 2nd truck (Ford), we did some shopping around but came back “home” for a 2nd Ram. Patrick Saucier had just started but his energy was infectious & by the time we picked up our custom order, he was up to speed & owning the process. We love the community feel & teamwork at the dealership & appreciate their respect of our personal time. Can’t wait for the new building & service center!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jenny, congratulations on the new truck! We really appreciate you coming in and working with Patrick and our team here. Please give us a call if you have any questions.