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Woltz & Wind Ford

(580 reviews)
Visit Woltz & Wind Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–5:30pm 7:30am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed

Reviews

(580 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome Dealership

My service advisor Rich explained everything that they needed to do to repair our vehicle at a reasonable and fair price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi John and thanks for the great feedback! We're very happy that Rich was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Regards, Woltz & Wind Ford Team

Awesome Experience

Salespeople were kind and friendly. My salesperson was so helpful and provided us items which were necessary but not required for the salesperson to take care of but he did anyway. The sales transaction went so quickly and living out of state, we returned home in no time with our vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Elizabeth, we love hearing about customers who have a great experience at Woltz & Wind Ford and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Regards, Woltz & Wind Ford Team

Great place

The service is great sales is awesome always a friendly staff managers are very involved made me feel like I was one of there family's

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Marilyn, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to see and service you in the future! Regards, Woltz & Wind Ford Team

Awesome Dealership

Our salesman Kevin Phillifent is a super nice guy, he is not pushy,very knowledgeable, very patient for some very busy car shoppers. Nice new dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle, Mandy! Thank you for taking the time to write about your experience. It's great to know that Kevin was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Regards, Woltz & Wind Ford Team

Great people and service

They are the most friendliness people and great most reliable service. The wait time for service is remarkable than any other place. Keep up the good job well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Marilyn, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Regards, Woltz & Wind Ford Team

Great service

Great service good pricing Friendly and courteous I have always been extremely satisfied with everything I have had done that is why I keep going there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your input, Daniel. Glad to hear that you are consistently impressed with the service we offer here at Woltz & Wind Ford. If there is anything more we can do for you please come back and see us any time! Take care! Regards, Woltz & Wind Ford Team

Dependable and honest

Personal attention and consideration, good work, honesty all contributed to a satisfactory experience. I prefer conciseness to this 20 word minimum. A pat on the back does not need twenty words. .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jennifer, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Regards, Woltz & Wind Ford Team

Purchased a 2016 Ford in January, 2016

Purchase went well except for a defect on driver door leather/vinyl which was discussed with Salesman and Parts and Service Director. The defect has not been corrected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to provide this feedback, Robert. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don?t hesitate to call us if you?d like to discuss them in greater detail. Regards, Woltz & Wind Ford Team

service agents helpful and professional

Very professional service agents. Very helpful. The only negative was that the shuttle service offered was a two hour wait .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience with us, Gary. We're glad to hear that our team was very helpful and professional during your visit. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Regards, Woltz & Wind Ford Team

Ms. IJK

Rich Huntley was wonderful and kept me informed on the progress of my vehicle. They were very polite and greeted me by name. Steven Stiegel continues to ask me how the car is and if I have any issues. wonderful men!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Irma and thanks for the great feedback! We're very happy that Rich and Steven were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Regards, Woltz & Wind Ford Team