Reviews
Great Services
Very Helpful employees. My vehicle was repaired, received a new 2020 loaner car and am considering another purchase in the near future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Jim Schwartz, Service Manager, jschwartz@rohrich.com
Great Service!
Prompt friendly service! Loaner cars are great! Drivers who shuttle loaber cars are professional and punctual. Service Advisor Dave is friendly and easy to talk to.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Jim Schwartz, Service Manager, jschwartz@rohrich.com
Great cars, great people and great service!
Everything! A professional but personal experience unlike any where else. We've been loyal customers since the 1960's because of this. Great cars, people, great service--a wonderful combination!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Best, Marc Rosenstein, Sales Manager, mrosenstein@rohrich.com
Excellent Service
Everything that needed attention was taken care of. Also we were unable to pick our vehicle up the day that work was completed and they were very understanding. We love that you are given a loaner vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, Jim Schwartz, Service Manager, jschwartz@rohrich.com
Love this dealership
Everyone is very helpful and friendly. Love the free oil change and state inspection. Lou is a great salesman and we enjoy speaking with him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Jim Schwartz, Service Manager, jschwartz@rohrich.com
Oil change
As usual, I was treated with dignity and respect. Car was was serviced in a timely manner and shuttle service was prompt
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for this excellent feedback. I am happy to hear that our team worked hard enough to make your experience enjoyable. Best, Jim Schwartz, Service Manager, jschwartz@rohrich.com
Outstanding incomparable service!
Chuck, Mark and Kevin and the entire Rohrich Team are the BEST and always go above and beyond to provide excellent service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Marc Rosenstein, Sales Manager, mrosenstein@rohrich.com
Great Service
Car buying can be a difficult and stressful situation, but my salesman, Ken Goldberg, made it a very good experience. I trust him and he goes above and beyond for his customers.. I have recommended him to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so happy to hear that you enjoyed your buying experience with us. We strive to create a stress-free, comfortable environment and we are glad to see that you took notice in our efforts! If there is anything else you need, or if you have any questions on your new vehicle, please let us know! Best, Marc Rosenstein, Sales Manager, mrosenstein@rohrich.com
Great service. Highly recommended
We live over an hour away, and the fact that Rohrich is willing to deliver a loaner vehicle and pick up our vehicle is a definite plus. If it weren’t snowing the day our vehicle was returned to us, we know it would have been delivered clean also.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Jim Schwartz, Service Manager, jschwartz@rohrich.com
State Inspection
The staff is courteous and very accommodating .. The technicians are very knowledgeable and are able to diagnose your issues with little discrimination.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. Best, Jim Schwartz, Service Manager, jschwartz@rohrich.com