Carson Ford

1.0 out of 5 (1.0) 4 reviews

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1.0 out of 51.0
4 lifetime reviews.
this dealer
1.0 out of 5
Customer Service
1.0 out of 5
Quality of Repair
2.0 out of 5
Overall Facilities
5.0 out of 5
Buying Process
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Friendliness
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Reviews

  • 1.0 out of 5
    transmission service on 2005 ford freestyle 2015
    October 18, 2016

    charged my wife $2000 to fix cvt transmission lasted about a week and had same problem wife told them to do something different to fix they did same t...hing transmission not working. they stated problem with car was inherent. they kept the money. Not a source of wanted us as a customer for life as they like to advertise.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?

  • 5.0 out of 5
    Great people
    May 22, 2015

    The employees were all very kind and the salesman was not pushy. It was a great buying experience and I am pleased with my new car! I would recommend ...Carson to any of my friends or family.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

  • 1.0 out of 5
    no communication
    June 7, 2013

    sent a email about an offer on a truck, waited about a couple of days & heard nothing. sent another email & waited a week & nothing. sent another e-ma...il & they responded saying they sold the truck. never gave me a chance.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

  • 1.0 out of 5
    2000 Chevy 2500
    June 6, 2013

    I emailed the dealer and said i was interested in a truck that they put on cars.com & would like to make an offer. They got back to me the next day an...d asked what i would offer. I gave my offer & never heard back from the dealer. Yes the offer was a few thousand less than they were asking but thats negotiating. I sent them the offer again and still didn't hear back. They must sell too many vehicles.

    1.0 out of 5
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

Carson Ford
200 Buchanan St Carthage, IL 62321
New (319) 313-5737
Used (319) 313-5738
Service (217) 617-4012
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