Skip to main content

Moon Township Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (229 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (229 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Had to have my car towed there, been over a week and they

Had to have my car towed there, been over a week and they haven’t even looked at it terrible

Had to have my car towed there, been over a week and they

Had to have my car towed there, been over a week and they haven’t even looked at it terrible

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

love the service team!

love the service team! my service advisor Dan McCoy keeps me in the loop and has all the answers to my questions! Dan takes excellent care of me and always goes above and beyond to keep me happy! my technician (Drew) always does an excellent job with repairs! thankyou all for your hard work! keep up the great job!!!!

love the service team!

love the service team! my service advisor Dan McCoy keeps me in the loop and has all the answers to my questions! Dan takes excellent care of me and always goes above and beyond to keep me happy! my technician (Drew) always does an excellent job with repairs! thankyou all for your hard work! keep up the great job!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Ford Maverick

William Raines was very helpful in getting our New Ford Maverick. He walked us through every step and was very kind and knowledgeable. We couldn't be happier!

Ford Maverick

William Raines was very helpful in getting our New Ford Maverick. He walked us through every step and was very kind and knowledgeable. We couldn't be happier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Great Experience

Coach Zlatan is amazing. He went from being my GPSL soccer coach to finding me a great car when I needed. If you are looking for a reliable car please go to Moon township Ford. Amazing salesman with amazing coworkers.

Great Experience

Coach Zlatan is amazing. He went from being my GPSL soccer coach to finding me a great car when I needed. If you are looking for a reliable car please go to Moon township Ford. Amazing salesman with amazing coworkers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Untrustful dealer

Dealership does not honor it word known to rip off customers. Look elsewhere for your new Ford this is stealership Not a dealership. Don’t buy a Ford anyway

Untrustful dealer

Dealership does not honor it word known to rip off customers. Look elsewhere for your new Ford this is stealership Not a dealership. Don’t buy a Ford anyway

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

How much you got?

A friend ordered the new Bronco. Waited months because Ford can't launch a vehicle properly. Then the vehicle comes in and the tells them that will be an extra $10,000. Yes ten thousand dollars after waiting long after it should have been delivered.

How much you got?

A friend ordered the new Bronco. Waited months because Ford can't launch a vehicle properly. Then the vehicle comes in and the tells them that will be an extra $10,000. Yes ten thousand dollars after waiting long after it should have been delivered.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

DO NOT BUY YOUR CAR FROM THEM!

We purchased a “certified” Ford Explorer Platinum and what we thought was an extended Ford warranty in April 2019. They vehicle started having numerous problems soon afterwards. They had not performed updates on any of the software that had a history of problems with Ford before selling it. It also began having problems with the engine and exhaust system. The service department told us they will not fix it because the finance lady had sold us a third party warranty that covers nothing. The finance person will not answer the phone or return calls. The managers will not return calls. I owe $35,000 on a car after making 4 payments and now have no vehicle.

DO NOT BUY YOUR CAR FROM THEM!

We purchased a “certified” Ford Explorer Platinum and what we thought was an extended Ford warranty in April 2019. They vehicle started having numerous problems soon afterwards. They had not performed updates on any of the software that had a history of problems with Ford before selling it. It also began having problems with the engine and exhaust system. The service department told us they will not fix it because the finance lady had sold us a third party warranty that covers nothing. The finance person will not answer the phone or return calls. The managers will not return calls. I owe $35,000 on a car after making 4 payments and now have no vehicle.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Used car sales

Friendly staff. No pressure. Easy to work with. Would go back for a purchase in the future. Sales manager Keith and salesman Jules were outstanding!

Used car sales

Friendly staff. No pressure. Easy to work with. Would go back for a purchase in the future. Sales manager Keith and salesman Jules were outstanding!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Vehicle Recall

I took my car there for a recall. They were so kind and professional, and went out of their way for me. It was one of the best customer service experiences I have had, which is rare anymore. Keep up the good work guys.

Vehicle Recall

I took my car there for a recall. They were so kind and professional, and went out of their way for me. It was one of the best customer service experiences I have had, which is rare anymore. Keep up the good work guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Great Deal

Friendly staff and great deals. Really helped me out, Definitely coming back.

Great Deal

Friendly staff and great deals. Really helped me out, Definitely coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 229 reviews