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Moon Township Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (229 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (229 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Mary Hughes

2016 Ford Fusion the service was great, the staff explained everything to me in detail. That is the first time I ever bought a car that so much information was available before I even left the dealership. This was my first ford ever, and if that is the way that all customers are treated, it will not be my last.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New vehicle purchase

F-150, friendly staff, very nice buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great services no shuttle

Everything was good but it took too long to fix. No shuttle for me to go to a place to eat. I had to walk.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Professional and courteous service department

As a loyal Ford customer for over 15 years I have developed a good relationship with the service and sales staff. They always listen to my concerns and comments and do their best to address. When there are problems with a repair or recent service they go out of their way to rectify the situation. They let me ask for specific mechanics to do repairs on my vehicles if I desire to do so. Many shops will not do that. My recent repairs on my old Expedition were performed on time and on budget and the service was performed to my satisfaction. From a service advisor perspective Caroline (not sure of spelling) is one of the best the dealership has had in recent years. Great attitude, always professional, and is always eager to assist.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

The 2 ford recall notices were handled professionally and efficiently on our new Eccape. Great service dept.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Special thanks for being quick and very courteous

Ford Escape purchased in March. Car was brought in on a recall notice. The personnel were extremely courteous and efficient. I am very satisfied with the care I received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great services and a pleasant experience.

I enjoyed the experience buying the f-150 truck. The sales dept and service dept. went the extra mile Thank Dan Wareham

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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First Service Visit

Friendly service staff. I wait for service work. Very small waiting area. No desks for laptop use.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 2.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Pearle's visit

typical good fast professional work. Customer service and details of work being done was good.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Moon Township Ford = No Nonsense

2016 Ford Fusion This is the 5th Ford I have purchased from Moon Township Ford (dating back to the early 1990's.) They are no-nonsense and the process is painless. This is the second time I have used the internet purchase process and I found that I saved a significant amount of time. Brandon Michele, who currently handles internet sales, was excellent and efficient. (Incidentally, the service department is just as no-nonsense as the sales team.)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, JF, we are happy you had a pleasant experience at our dealership. If you need more help, our team is available to talk -- safe travels!