Reviews
Write a reviewGreat Service
They did a great job the service was excellent. I will continue to take my car there for service. Thank You
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're happy to hear that you're pleased with the service you receive here at Moon Township Ford, Scott! We look forward to your next visit!
Repair
Great customer service-repair was done correctly -everything was explained to me
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Charles, thank you for writing this fantastic review and giving our dealership such a high star rating! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!
Ford123
Great folks in service, with the construction process
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, your positive review means a lot to us and we?re happy we could help you! If there is anything else we can do to assist you, please let us know! Take care!
J Majzlik
My 2016 F150 has a problem with the navigation system that needs to be corrected. The service and staff were great! The nav problem is frustrating
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Reviews like yours provide encouraging feedback. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
2005 Ford Ranger repairs
Rob always takes good care of me. I appreciate it very much. My 2005 Ranger has 375,000+ miles, and I plan to get over 500,000 miles out of it before I retire it!! Tell that to Ford. I would love for Ford to ask me about me and my Ranger...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to notice those efforts and for leaving such awesome review! Please let us know if there is ever anything else we can do for you! Safe travels!
Service
The service was completed in a timely manner. I asked for the oil change to be completed by noon. They called me at 9:30 to let me know it was completed. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Poor Service
Absolutely horrible service. Went in looking to test drive a new car, and was told to wait for a sales person to come available. While we waited, at least two other customers who arrived well after us without an appointment were helped and at least one was sent with an employee to test drive a vehicle. After an hour of waiting, we left. Terrible way to treat customers.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We're extremely disappointed to hear about your negative experience at our dealership. Our customers mean a great deal to us and we regret that we failed to provide you with the quality experience you deserve. Please give us a call at (412) 269-2255 so we can help you find the right vehicle that is perfect for you. We hope to hear from you.
Great Service Department
My tire had a slow leak so I stopped and I didn't even have an appointment, they got me in quick and fixed my tire. Great job Moon Twp Ford!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dan Foxall F250 4x4
The garage was in a remodeling fase, but the service was good
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're happy to hear that you were pleased with the service you received here at Moon Township Ford, Daniel! We look forward to your next visit!
Title doesnt matter
The service went well. They offered a rental for me since I need my vehicle. I expected a typical detail after servicing my vehicle, this did not happen this time. Maybe the cloudy weather discouraged this. Overall my car was diagnosed and awaiting parts. We will see if this fixes this issue. When I purchased the car I had a great salesman. Chris was awesome. I would have expected better when it comes to the detail in the car when picked up. Most things were taken care of. As for the pockets and behind the seats, who wants candy and trash, cause it was left. No fault of Chris, just the detailer.
- Customer service 4.0
- Buying process 2.0
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase