Reviews
Laid back experience
Jim Sundy was professional as well as informative; I felt no pressure towards buying a vehicle that I did not want to buy; Jim guided me and I let him know what I was interested in; It was not the high pressure experience I have had in the past with other dealerships.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Emergencypm, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baierl Subaru. Our team is available should you require any extra help.
Subaru service
I always have a good experience with whatever service I take my car in for. They staff are all very nice and they explain everything well and advise of options for services needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lulu4, we appreciate your input. Glad to hear that you are consistently impressed with our service. Thank you so much for being one of our valued guests and we look forward to your next visit!
Excellent service from Phil Montesano!
Excellent!! Philip was very helpful - found us the exact car we wanted - made the whole process very quick and easy - explained everything very well. We are VERY happy with him and with our new Forester!! Bill Dambach
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hwdambach, thank you for your kind review; we are happy to pass along your comments to Philip at Baierl Subaru! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Bought a New 2020 Subaru Forester from Dan Robison
Dan did a great job from start to finish in our purchase of our 2020 Subaru Forester. His strong product knowlege, combined with our wants/desires enabled him to very quickly hone in on the model and options that would work best for us. He quickly found "our" car in the pipeline of vehicles coming to the dealership, resulting in a 2 or 3 week wait. He kept in touch during that period, and as soon as the vehicle arrived, got back to us. The closing was handled in a timely manner thanks to Dan and others at the dealership. Very satisfied with the process and our new 2020 Subaru Forester Sport edition!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
sampson15010@yahoo.com
The dealership needs more parking. I miss getting the two free oil /filter changes
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jim, thank you for your kind words! We're happy we could help. We hope to be of service to you again! Take care!
Great new car experience with Jim Sundy
I dreaded the idea of dealing with a car salesman, but I was pleasantly surprised. There was no pressure. It was informative. Jim was patient, calm, understanding, down to earth, and was very patient with all of my concerns and questions. He knew the vehicle well and was able to explain the new safety technology. After the sale, he returned my calls promptly and even initiated some calls to follow up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind words! We're happy we could help. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Very helpful, personable. We gave Jason our price range...
Very helpful, personable. We gave Jason our price range and the options we were looking for in a vehicle. Scheduled an appointment, and he had multiple vehicles waiting for us, which was a big time saver. Received a great deal and could not be HAPPIER!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your positive comments about Baierl Subaru! If you have any further questions, please don't hesitate to reach out!
Kari was very accommodating to test drive few different...
Kari was very accommodating to test drive few different models and very knowledgeable about each model's features. She was very easy-going and a pleasure to work with. Highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My Subaru
Haston Lowman was a great salesman. Didn’t push me but instead helped me to find the model that was best for me! I have always had a good experience with this dealer and I wasn’t disappointed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carol, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!
Terrible workers to deal with. Will never go back....
Terrible workers to deal with. Will never go back. Messed up our scheduled appointment and then didn’t schedule some of the requested work to be performed. Also failed to call with an update when requested.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to our Service Manager, Joshua Gagne at (724) 940-2031 or Joshgagne@baierl.com and we will do our best to make this better.
