Reviews
Great environment Great staff Great sales team Great
Great environment Great staff Great sales team Great stock Great service department Good coffee See you again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear you enjoyed your experience at Dana Ford! It's fantastic that our team and amenities made a positive impression. We look forward to welcoming you back soon!
Poor service, kept my car for weeks to come to replace a
Poor service, kept my car for weeks to come to replace a headliner and the dash panel since the car had a severe water damage which has not been addressed while they had the car in the showroom for almost a full year! While repairing water damage, technicians team damaged existing wiring for radar and laser jammers which is unacceptable and completely careless!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
This feedback is quite concerning to receive. We strive for thorough and careful service, so it's disappointing to hear about the issues with your vehicle's repairs. We'd like the opportunity to address this situation directly and make things right. Please reach out at your earliest convenience. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297
Excellent service, clear and accurate.
Excellent service, clear and accurate. Excellent personnel, well informed and polite. Arian was top notch in service and communications
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with us at Dana Ford! We're delighted to hear that Arian and the team provided excellent service and communication. We appreciate your support!
Great place, Doug and Rob were very helpful and got me
Great place, Doug and Rob were very helpful and got me into the vehicle I always dreamed of.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star rating! The team looks forward to working with you again! – Dana Ford
Always professional.
Always professional. Always clear and willing to service according to our needs. Staff is extremely well trained and well informed. We have stated with Dana Ford for a few leases already and we are always impressed
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your continued trust in Dana Ford! We're delighted to hear that our professional and knowledgeable team has consistently met your needs. We look forward to serving you again in the future!
Two months not fixed the problem .
Two months not fixed the problem .feel bad never again buy the Lincoln bad severs
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Elin, We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297
Stephen was our salesperson.
Stephen was our salesperson. Couldn’t have made the experience a better experience. Initially I was greeted by a very aggressive salesperson. His was question was” are you ready to buy today?”. When I said NI, he couldn’t have get away fast enough and introduced me to Stephen. Stephe took the time to explain everything without any pressure. I was very impressed and return and leased the car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Stephen provided a pressure-free and informative experience at Dana Ford. It's great to know he made such a positive impression, leading you back for your lease. Enjoy the new ride!
truck was perfect very professional experience with nico
truck was perfect very professional experience with nico great dealership to deal with will tell people
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic feedback! We're delighted to hear that Nico and our team at Dana Ford provided a professional experience. Enjoy your new truck, and we appreciate any recommendations!
Very smooth and fair His communication with me was
Very smooth and fair His communication with me was excellent through out the process Thank you
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- Overall experience 5.0
- Does recommend this dealer
Thank you for the positive feedback about your recent experience with the Dana Ford team! We're grateful for your support and hope to see you again in the future!
Mary was considerate of my time and very relatable.
Mary was considerate of my time and very relatable. I am happy with my purchase
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- Overall experience 5.0
- Does recommend this dealer
We love hearing this—thank you for the five stars! - Dana Ford