Reviews
Stationary engineering
I have a truly exceptional experience and beyond my expectations
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
very pleasent
Rui Costa was very helpful and explained me all my questions about car maintenance. Everything was done perfect but car wash not good car was still dirty.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing Service!
Professional, knowledgeable, friendly, and extremely helpful. They kept me informed of the progress of my vehicle and made sure everything was completed when promised. Although there are many dealerships closer to me, I will always go to Brooklyn Mercedes-Benz exclusively because of the overall competency and pleasantness of each staff member.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was quick and great
Service was fast and efficient. Very dependable and respectful .The customer service was very professional and the guys worked on my vehicle recall and was finished within 30 minutes
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
repair and service
I was pleased with the handling of the service provided by the employees that I have contacted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Exceptional
Mercedes-Benz of Brooklyn they always make me feel like I’m home and they’re very friendly very nice to me and I love to shop from there all the time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Service
As always the staff was very accommodating and helpful. It was my first time using the valet service and I was very pleased with the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Arts Director
Service was fast, courteous and professional. Rui Costa-representative was wonderful and Joe (who checked me out) perfect. Thank you,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Very professional and efficient - from receptionist to service manager. I was kept informed every step of the way with what was happening with my car. Thank you for all your help Rui Costa.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service done
Everything was a smooth transition from bring me car, getting a loan and return to pick up my car without an obstacle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
