Skip to main content

Mercedes-Benz of Brooklyn

(1,359 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 6:30am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:30am–8:00pm
Tuesday 9:00am–8:00pm 6:30am–8:00pm
Wednesday 9:00am–8:00pm 6:30am–8:00pm
Thursday 9:00am–8:00pm 6:30am–8:00pm
Friday 9:00am–8:00pm 6:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
2014 state dealer award
View 4 awards
2014 state dealer award
2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,359 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Brooklyn from DealerRater.

Want to share your experience with this dealership?

Write a review

Dan F

Bklyn Mercedes service is the best. I would recommend this dealership as the best in New York City.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Professional and very helpful

Lu the salesman was very welcoming and gave us a lot of information regarding what I was looking for. I felt comfortable and was able to ask questions and get clarification when needed..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great customer service

The minute I walked in I was greeted very nicely they asked me why I came in today listened to what I want and they showed me what they had .Mr.lopez was very professional, knowledgeable and very helpful. He also was funny. He made this big purchase a very smooth transaction. I will highly recommend him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Mr. Thomas

Im please with the service that was done on my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Maintenance service

I had a yearly maintenance ervice done in this facility. I was impressed the service was done within a few hours. I got to get my car back the same day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

great

Good service, very convenient to buy a car, but buy a car and learn more cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Mercedez- Benz C-class 300 /Owner

My service agent, Kenny Singn was great. He personally contacted me to review what services were needed and informed about inspection which was due. He had the car ready for pick-up sooner than I originally was told. He really gave me super attention .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

MB of Brooklyn

Kenny and Giseppie were awesome and extremely accommodating. They are always smiling and welcoming to me. Overall, I had a very professional and positive experience during my service visit at MB of Brooklyn.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Mercedes of Brooklyn

Job well done. Fast and courteous. Rui is a great repair adviser, be sure to ask for him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

my experience

everyone here is very friendly and knowledgeable.there is waiting room with all sorts of refreshments, while you are waiting for your car being serviced.plus everything that will be done to get your car serviced properly is explained to you in detail.having said all this I would highly recommend this dealer. no additional comments.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No