Reviews
Both the sales staff and service staff are outstanding.
Both the sales staff and service staff are outstanding. Trevor was my salesman. He was very knowledgeable and helpful. I am truly impressed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
From Trevor and the rest of our team, we want to thank you for the glowing review and trusting us! We're glad you were able to find your perfect new truck.
Helpful employees.
Helpful employees. Was greeted as soon as went through door. Day of pick up,gentleman at desk was busy,young lady came from her cubicle to assist us. Phillip was good to work with. Explained things well,if I had questions, let me ask without interruption, unlike some salespeople I've dealt with. Ben helped on day of pickup with setting phone up and explained features,he also did good job of helping.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for sharing your excellent experience, Mark! It was a pleasure serving you. We hope to see you in the future for your next vehicle!
I recently purchased a Cadillac Escalade from this
I recently purchased a Cadillac Escalade from this dealership, and I can honestly say it was the smoothest car-buying experience I've ever had. What made this even more remarkable is that I don't even live in the same state, yet Phillip and Mason made the entire process feel effortless. From the very beginning, both Phillip and Mason provided what I can only describe as white glove service. They took the time to understand exactly what I was looking for and guided me through every step of the process with incredible attention to detail. The level of care and professionalism they showed was exceptional. What impressed me most was the simplicity they brought to what is typically a complex and stressful process. Despite the distance and logistics involved with an out-of-state purchase, they laid everything out clearly and handled all the details seamlessly. Every question I had was answered promptly, and they kept me informed throughout the entire transaction. The quality of service was so outstanding that I know I'll be a lifetime customer, even living in a different state. It's rare to find a dealership that combines such genuine care for their customers with this level of expertise and efficiency. I would highly recommend this dealership to anyone looking for a premium vehicle and an exceptional buying experience. Phillip and Mason truly set the gold standard for customer service in the automotive industry.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for allowing us to give you a "white glove experience" in your new Escalade purchase, Josh! We're so glad to serve you well and will look forward to serving you in the future. Welcome to the Lighthouse Family!
Jeremy was amazing!
Jeremy was amazing! He’s so personable and wants to ensure you’re happy with your car! Best salesman I’ve ever dealt with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
From Jeremy and the rest of the team, thank you Oliver! We hope you enjoy your new ride for many miles to come :)
Always a great experience when purchasing from Lighthouse
Always a great experience when purchasing from Lighthouse Buick. Keith Edleman is great to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's always great to serve you well, Jerry! Have a great day and we're glad to serve now and into the future. Enjoy the new ride!
Car buying usually makes me nervous and cranky, so when
Car buying usually makes me nervous and cranky, so when my husband wanted to trade in our SUV for a new model, I wasn’t exactly looking forward to it. But Joel Brown at Lighthouse completely changed that experience for me. I told Joel which cars I was interested in, and when we arrived for our test drive, he had them parked side-by-side, ready for an easy comparison. The pricing was extremely competitive, and the offer they made on our trade-in was just as fair. From first contact to driving off the lot was less than a week—and that was mostly due to our busy schedule. Joel and the team at Lighthouse were flexible and worked around us every step of the way. I’m looking forward to working with their service department, and when it’s time for our next vehicle, Joel will absolutely be our first call.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for giving us the opportunity to serve you well, Brittany! This review is such a compliment and we're glad Joel was able to exceed your expectations and Lighthouse can be your favorite dealership :) We look forward to seeing and serving you in the future!
Lighthouse is such a great dealership, they are honest,
Lighthouse is such a great dealership, they are honest, very knowledgeable and kind. Very patient with questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words and glowing review, Sharon! We are so glad to serve you well.
This is my first time purchasing a car and they made the
This is my first time purchasing a car and they made the process so smooth. Joel was incredible and so kind and so were all of the other workers there. They do a great job of explaining everything and also taking care of you as a customer. I will absolutely be coming back when it is time for me to upgrade for a new car :)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your first vehicle purchase, Brianna! Welcome to the Lighthouse Family. We're glad to serve you now and into the future! See you then :)
Was a smooth and easy decision to make trading my car for
Was a smooth and easy decision to make trading my car for a truck Happiest vehicle purchase of my days!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're so glad you found the perfect new truck to purchase, Sandra! Thanks for trusting us to serve you well.
Ben Leech is very professional, personable and
Ben Leech is very professional, personable and knowledgeable. He was likable from the git go. Great asset to your dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear about your exceptional service from Ben, Deb! We're always glad to serve you and hope to see you again in the future.
