Reviews
My husband and I found a car we wanted to test drive on
My husband and I found a car we wanted to test drive on the huge lot at Mike Murphy Ford in Morton. They have so many car to choose from. So, we called and set up an appt. to test drive. When we arrived at the dealership the car was sitting out front running with the AC on waiting for us. We took our time driving around even stopped to check the car out thoroughly. When we got back to the dealership Anthony was very pleasant and there was no high pressure sales tactic used. We wanted time to think about our decision and Anthony had no problem with that. He let us know that he was off the next day but to let him know if we had any questions. The next day we called the dealership and asked if we could drive the car over night and they said sure come in they would have it ready. Come to find out Anthony himself went in on his day off to put gas in the car and have it ready to go when we arrived at the dealership. We drive the car around that evening and the next morning we had made our decision to buy the car. So, here goes the part we hate the most about buying a vehicle, the all day negotiation and finances. I was dreading it. Turned out not to be the case. We told Anthony where we wanted to be and he made it happen. Off to Finance we went and we actually had a pleasant experience. Todd is the best finance guy around to work with. We had the deal done, financed and on our way home with our new car in 3 hours. What an unexpected car buying experience. What a great sales team Mike Murphy has in Morton. Oh yeah, both day at the dealership Mike Murphy, himself, came over and greeted us, thanked us for stopping in and offered us something to drink. Now that doesn’t happen very often any more, the owner, himself is in the business greeting customer and is there until 8p at night with his sales team. We give our car buying experience a 5 star and recommend anyone looking to buy a vehicle head on over to Mike Murphy in Morton, IL today.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We are thrilled that Anthony and Todd had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford
Great customer service skills, friendly, helpful.
Great customer service skills, friendly, helpful. I appreciate your services & thanks for the car. Hope to do business with you guys again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! We get it….Price Sells Cars! Mike Murphy Ford
I was looking for a car and Ron did a great job of
I was looking for a car and Ron did a great job of explaining the newest features of the 2022 Ford Escape. Quite an upgrade from my 2017 model and he patiently answered my questions about all the differences between the two models. He made the actual purchase process go very smoothly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ron and our team met your expectations. Thank you again for choosing Mike Murphy Ford Inc, we look forward to having you as one of our valued customers for many more years to come! We get it….Price Sells Cars! Mike Murphy Ford
Straight forward nice people to work with this is the
Straight forward nice people to work with this is the first time I bought a Ford from them and I will do so in the future thanks Kevin
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford
Anthony was no nonsense and got the job done efficiently.
Anthony was no nonsense and got the job done efficiently. We appreciated his willingness to answer all of our questions and make sure we felt taken care of and comfortable with our purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Anthony and all of us at Mike Murphy Ford Inc are glad to have you as a customer. We get it….Price Sells Cars! Mike Murphy Ford
Great dealership to work with.
Great dealership to work with. Kevin is a great salesman and knows how to treat his customers
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Jeremy! Here at Mike Murphy Ford Inc, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! We get it….Price Sells Cars! Mike Murphy Ford
Anthony was a wonderful salesman.
Anthony was a wonderful salesman. He was patient and waited for me to return calls. Anthony smoothly guided me through the couple hiccups I encountered and found a newer vehicle that better suited my budget. It’s a blessing to have been paired with him from the start. We are very happy with our Ford Escape. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Kimberly. It's fantastic to hear that Anthony provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford
Mr Hill was a good guy to deal with.
Mr Hill was a good guy to deal with. New his product well. The over all buying experience was made easy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that Christian delivered such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford
I was told to search on line and get back to them.
I was told to search on line and get back to them. I asked for lease information. Far as I could see, that is not on line. No follow up and it has been 2 weeks
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We're sorry to hear about your experience, John, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Mike Murphy Ford
I am fine to leave it as is. I was recommended to your dealership by a couple of people who have dealt with you multiple times in the past. There experiences were all positive. I will assume my experience was the exception and not the norm.
The staff is very knowledgeable and very friendly.
The staff is very knowledgeable and very friendly. I will buy there again. Thanks Nathan.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Nathan delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford