Skip to main content

Paul Conte Cadillac

(2,777 reviews)
Visit Paul Conte Cadillac
Sales hours: 12:00pm to 5:00pm
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2023 state dealer award
View 6 awards
2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2015 consumer dealer award
New (516) 208-2306 (516) 208-2306
Used (516) 665-1690 (516) 665-1690
Service (516) 874-4854 (516) 874-4854

Reviews

(2,777 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Conte Cadillac from DealerRater.

Want to share your experience with this dealership?

Write a review

HORRIBLE!!!!!!!!It’s been over a MONTH that I’ve been...

HORRIBLE!!!!!!!! It’s been over a MONTH that I’ve been waiting for a call to bring my vehicle back to get fix. NO CONTACT!!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to tell us about your recent service visit. We apologize that your last experience did not meet your expectations, and we'd like to discuss it further with you to see if we can resolve the issue. Please contact our Service Manager, Shai Nadav, at 516-378-1130 so that we can better understand the issue at hand. We appreciate your business.

As always John Cusumano, the Service Manager, took...

As always John Cusumano, the Service Manager, took personal and very good care of me and our Cadillac. He is very caring and watches out and over us / his customers - and feel very safe under his care of our Cadillac. He is definitely an asset to your dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great employees and service. Staff is knowledgeable and...

Great employees and service. Staff is knowledgeable and courteous. a a a a a a a a a a a a a a a a

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very pleased with this dealership - very efficient,...

Very pleased with this dealership - very efficient, thorough, helpful and caring about us and our Cadillac and strive to do their best to take care of us and our Cadillac- definitely highly recommend them whenever we can.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Keith was very knowledgeable, ask me what was I...

Keith was very knowledgeable, ask me what was I interested in. 2015 2017 escalade. He showed me 2017 and it was sold and went out his way and showed us the 2015 an hour later he sold us the truck in 25 words or less are to short to describe what Keith can do

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Keith was very helpful through out the process. He was...

Keith was very helpful through out the process. He was knowledgeable with the vehicle and helped set up many of the features. A pleasure to work with. The dealership should be proud of his performance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Paul Conte Cadillac treats you like family. This was my...

Paul Conte Cadillac treats you like family. This was my first visit to the dealership to lease a new 2021 XT6. From the moment I walked in, I was greeted and taken care of. I was introduced to Gregory who took car of all my questions and informed me of all the options of the XT6. The whole lease process was the smoothest of any of my previous leases through other car manufacturers. I would highly recommend Paul Conte and will be a repeated customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

It was a nice day need my car fixed I found out what was...

It was a nice day need my car fixed I found out what was wrong it's charged off lie a lot it it it later it wasn't fakes and then later they gave me a rental car until they fixed it

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to tell us about your recent service visit. We apologize that your last experience did not meet your expectations, and we'd like to discuss it further with you to see if we can resolve the issue. Please contact our Service Manager, Shai Nadav, at 516-378-1130 so that we can better understand the issue at hand. We appreciate your business.

We were so blessed to have a car salesman as patient and...

We were so blessed to have a car salesman as patient and understanding as Dan at Paul Conte Cadillac. Dan was very thorough and helpful explaining price points and gave us time to decide the best Cadillac for our family. I even have referred Dan to family. He is the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Danny the service writer was beyond helpful. Always kept...

Danny the service writer was beyond helpful. Always kept me inform on my car. My car was ready when promised.I’m currently waiting for a part to come and I’ll be back soon. Thank you Danny

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.