Reviews
Smythe and Bob Cerza always come though!
Smythe and Bob Cerza always come though! The entire team goes out of their way to make the buying experience as painless and easy as possible. From initial ordering to final signatures the process is smooth and pressure-free. Truly professional, courteous and friendly and he reason why keep coming back for more!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great review! Your experience is one we aim to provide to all our guests who walk in our door or purchase online. Thank you for choosing Smythe Volvo and thank you for these kind words.
This is the second time I bought a car at Smythe and I am
This is the second time I bought a car at Smythe and I am a happy returning customer. Bob and the rest of the team were very helpful and proactive to help us during the whole process. For me even more important is the continuous support afterwards and Smythe does a tremendous job in also making that a very positive experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Welcome back and thank you for choosing Smythe Volvo again. We are fortunate to have customers like you.
This was my first time working with Smythe but I would
This was my first time working with Smythe but I would gladly purchase from them in the future. Jesus Garcia was excellent throughout the process, was accurate and consistent, and provided thoughtful communication until completion. The training session going over various technologies in the car from Henry Padilla was a surprising bonus - I likely would not have otherwise taken the time to learn about the features.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jesus and Henry are a great team. Thank you for taking the time to share your experience.
MIKE AND THE REST OF THE PARTS TEAM ARE EXCELLENT,
MIKE AND THE REST OF THE PARTS TEAM ARE EXCELLENT, KNOWLEDGEABLE FAST PARTS DELIVERY IS ALSO A PLUS
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to post this review Mike is a great representative of our parts department.
Pleasure to do business with!
Pleasure to do business with! Knowledgeable sales staff got us out the door in no time. You have a new forever customer!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Welcome to the family and thank you for those kind words. We hope you have many safe and happy miles in your new purchase.
We’ve bought several Volvos from Smythe over the past
We’ve bought several Volvos from Smythe over the past thirty+ years-our second from Bob Cerza. He, Jeff, Paul, and Abood are all consummate professionals. Smythe people like them and the service folks-also real pros in whom we have total confidence-reinforce our loyalty to Smythe.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your loyalty. We are fortunate to have customers like you to come back over decades. We hope you have many safe and happy miles in your new Volvo.
Superb service across the board.
Superb service across the board. Bob was the consummate guide as we selected our new Volvo wagon. He was consistently there, keeping us informed through the delivery process. We were very confident in our purchase and delighted with our new XC wagon upon receipt. The delivery and payment process was expertly handled by Jeff and Abood. It was thoughtful and detailed without being rushed, truly time well spent and totally enjoyable. We would return, we have returned and we will continue to recommend Bob, Jeff and Abood. It was a completely excellent experience. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Superb! That is the mark we are trying to hit. We are grateful for you and for your business. Thank you for taking the time to share your experience.
Patrick, Jeff, Francine & Abood were very helpful in the
Patrick, Jeff, Francine & Abood were very helpful in the purchase of my 2019 XC60! Patrick presented me all my preowned options about 10 days ago and kept in touch with me throughout my process, until we finalized the deal earlier today. He was patient and kind while I worked wi th my Credit Union to finalize paperwork. Jeff explained every single technical feature of the car. Francine worked with my father & myself to make sure the payoff paperwork was correct. Abood assisted and closed all the paperwork. Deal done! Thank you very much! These guys deserve a raise! See you for another one soon!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
What a great and detailed review. It is wonderful for us to read how many members of our team performed to make you happy. We are fortunate to have such a strong team and to have customers like you.
My second purchase from Bob and Smythe Volvo.
My second purchase from Bob and Smythe Volvo. Great experience again. I will buy from Bob and this dealership again in the future. Highly recommended!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Smythe Volvo again we appreciate your loyalty. Bob is great and thank you for saying so.
Doug was extremely helpful with a sudden tire issue.
Doug was extremely helpful with a sudden tire issue. Turned it around in a few hours with great results.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this five star review. Doug and our service team are very good at putting themselves in our customers shoes. We are glad we could get you back on the road so quickly.
