Reviews
I have been a Volvo customer for over 25 years this...
I have been a Volvo customer for over 25 years this dealership has the best customer service Dina Thomson did fantastic job getting me in and out under an hour she’s the best she even shared why my car door was stuck shut my 4 year old grandson dropped a lollipop as the car was closing. We laughed and we made each other’s day
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is such a refreshing and welcome review. That is a great story of Dina and the lollipop. Thank you for posting this five star review of Dina and our service department We are fortunate to have customers like you.
This is the 3rd Volvo in a row I’ve bought from Smythe....
This is the 3rd Volvo in a row I’ve bought from Smythe. Great service and people!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyalty in choosing Smythe Volvo three times and thank you for taking the time to share your experience from this purchase. We hope you have many safe and happy miles in your new Volvo and we look forward to seeing you in the service drive at your first scheduled maintenance.
We had the best experience with Shaun. From the start he...
We had the best experience with Shaun. From the start he was friendly and helpful. We especially appreciated how he kept us in the loop on status as we waited for our vehicle to come in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Shaun is a terrific sales person and does an excellent job at communicating with our customers. We believe communication is a crucial part of the sales experience. Thank you for choosing Smythe Volvo.
Steve was great in assisting my husband and me with all...
Steve was great in assisting my husband and me with all the new technology in our new XC60. Great experience and great dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful review for Steve and our team at Smythe. We make sure that all our customers understand the technology in the cars upon delivery. Thank you for choosing Smythe Volvo.
Mark went above and beyond with his level of service to...
Mark went above and beyond with his level of service to resolve our car issue.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mark and the rest of our service team are the best in the business. Thank you for taking the time to share your experience of our service department at Smythe Volvo.
This was the easiest and most transparent deal I’ve ever...
This was the easiest and most transparent deal I’ve ever had getting a car. Will definitely come back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What a great review! This is the type of experience we aim to deliver to all of our customers. We appreciate your business.
Clean, welcoming facility, and Mark took care of...
Clean, welcoming facility, and Mark took care of everything exactly as described and on time. A 100% pain-free, efficient experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This five star review is rewarding for Mark and our service team to read. We strive provide this type of experience to all of our service customers. Thank you for choosing Smythe Volvo to have your vehicle serviced.
Great friendly service and made the whole process very...
Great friendly service and made the whole process very quick and easy to complete for me
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your time is important and it is something we focus on in our weekly meetings. Alon and Henry are great at delivering this type of experience. Thank you for choosing Smythe Volvo.
Everything was great - easy experience with friendly...
Everything was great - easy experience with friendly sales people who were informative and did not pressure us at all
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our job as sales people is to offer you as much information and as you need and help you select the best vehicle for you. We believe there is no need for pressure it is our customers decision to select what best suits them. Thank you for taking the time to post this review.
Easy to work with. Vehicle was delivered immaculate. The...
Easy to work with. Vehicle was delivered immaculate. The walk through was very thorough as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Short and sweet and just what we’re aiming for. Thank you for taking the time to share your experience of Smythe Volvo and our team.