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Meet Joseph Mistretta

Joseph Mistretta headshot
Service Director
(1,117 reviews) certified badge
DealerRater™ Certified
This employee is recognized for ensuring great customer service.
Industry experience 46 years
Dealership experience 28 years

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

Reviews

Quick, efficient, friendly, clean, convenient, happy, &

Quick, efficient, friendly, clean, convenient, happy, & most importantly, TRUSTWORTHY. I wouldn't trust anyone or anywhere else with my baby.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I always have a great experience beginning with John and

I always have a great experience beginning with John and Dominic in Sales. Joe Mistretta is always Welcoming, Knowledgeable, gets me in and out as quickly as possible. Thank You to All @ Sarant!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Joe was very nice and respectful.

Joe was very nice and respectful. I guess the only complaint I have we were told that it would take 1 hour for the oil change... it took more than 2 hours. this is why I gave it 4 stars instead of five stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

very nice dealership, staff Matthew was very kind work

very nice dealership, staff Matthew was very kind work done of my car and everything taken care of quickly. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quickly greeted by Mr Mistretta work was done quickly and

Quickly greeted by Mr Mistretta work was done quickly and I was on My way home in less than two hours Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

First lease with Sarant.

First lease with Sarant. John N has set a high bar for responsiveness and service. Joe Mistretta backs him up with terrific service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Came in for State Inspection, saw Joe and he had

Came in for State Inspection, saw Joe and he had everything taken care of quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service department is always courteous and professional.

Service department is always courteous and professional. They listen to your concerns and address them accordingly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

EXCELLENT SERVICE AS ALWAYS, FRIENDLY, ACCESSIBLE, EASY

EXCELLENT SERVICE AS ALWAYS, FRIENDLY, ACCESSIBLE, EASY TO MAKE APPOINTMENT. JOE MASTRETTA KEPT ME INFORMED.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service and Sales departments are excellent.

Service and Sales departments are excellent. My service on 1/3/25 was prompt, courteous and well done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.