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Sarant Cadillac

(3,672 reviews)
Visit Sarant Cadillac
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–4:30pm
Tuesday 9:00am–7:00pm 7:30am–4:30pm
Wednesday 9:00am–7:00pm 7:30am–4:30pm
Thursday 9:00am–7:00pm 7:30am–4:30pm
Friday 9:00am–6:00pm 7:30am–4:30pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday 11:00am–4:00pm Closed
2021 state dealer award
View 11 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (516) 986-4773 (516) 986-4773
Used (516) 986-4504 (516) 986-4504
Service (888) 695-4923 (888) 695-4923

Reviews

(3,672 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sarant Cadillac from DealerRater.

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I finally got my Cadillac

It was a complete pleasure dealing with Dominic Vivo.He made our buying experience a breeze Sarant Cadillac should be glad they have Dominic as a salesman,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy it was a pleasure to work with Dominic. We hope you love the new Cadillac, and we hope our team can work with you again in the future!

XT5 lease

Salesman John was fantastic. Very stress free from when I walked in door to driving the new car home. Antonio is stellar. Would HIGHLY recommend Sarant!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for working with us, we're glad John and Antonio could help out! Take care of the new Cadillac, and let us know if you need our help again!

2nd service

The service advisor was right on top of things it took longer than I expected but overall it was a good experience with the dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for staying patient with us, we know that your service took longer than hoped for. If you need our help again in the future, we'd be happy to see you back!

The usual prompt and courteous service.

The usual prompt and courteous service. Everyone is very friendly and accommodating. I met Dave today as I had a question about tire rotation that I asked him at the coffee machine. After answering my question we started talking and he told me about the XT6 which I wasn't aware of. He stopped what he was doing and brought me to one so that I could take a look.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that Dave was able to help out! It was great seeing you back again, and we all look forward to your next visit in the future.

Great!

Great sales people. We really liked dealing with Mark Demartini and all of the sales people on this dealership. All very friendly, helpful And accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for visiting, Vince, we're happy Mark and the team could help out. Enjoy the new Cadillac, and please let us now if there's anything else we could do for you in the future!

Friendly and fast service.

Car was serviced in less time then estimated . Waiting room could be updated but was clean. Coffee was good but no snacks. Great service. Great location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are glad to hear that we could provide you with a fast, 5-star service visit. Let us know if there is anything else that we can help with!

Professionalism

This is the 3 car we have leased from Sarant and can’t say enough good things about how we were treated by everyone we dealt with. Special praise goes to John Nassour who is the real reason we keep coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy John was able to help out, we're glad we could get you into your new ride. Enjoy your new Cadillac, and please let us know if there's anything else our team could help you with!

Another great experience @ Sarant!

3rd leased vehicle @ Sarant and 3rd time very happy!! Antonio and his team are the best! If you are on the market for a new Cadillac, you owe it to yourself to go to Sarant. You will not be dissatisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for letting us help once again, Maria, it was great seeing you back. We hope you love the new Cadillac, and we hope the team can see you back again in the future!

High quality on all levels

Easy to get appointment, very professional and friendly, great atmosphere. They stay on top of my service needs and dates. All friendly from reception thru service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for visiting us, we're glad the Sarant team was able to give you an easy appointment. It was great working with you, and we'd be happy to have you back again in the future!

Excellent Service

As expected nothing but the best from Joe Mistretta and his service team. You guys are the greatest. Whenever I bring my vehicle in for service, I never have to doubt the service I’m getting. Nothing but quality work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for working with Joe and the team, Steve. It was great having you here, and we look forward to our next chance to see you!