Audi Salt Lake City

Horrible company that lied on their CPO inspection report and I ended up with a $60k used car that has obvious front end damage they refuse to repair . AVOID AT ALL COSTS

I recently had the pleasure of working with Jason Crane at Audi Salt Lake City, and I must say his service was nothing short of outstanding. Jason took the time to thoroughly understand my needs, providing clear, honest, and incredibly helpful guidance. His professionalism and genuine care for ensuring I had the best possible experience made all the difference. It’s rare to find someone so dedicated and knowledgeable, and I’m truly grateful for his assistance. A special thanks as well to Charles Gehrke, the technician who worked on my car. His attention to detail and commitment to maintaining everything clean, organized, and functioning perfectly is truly commendable. It's clear he takes great pride in his work, and the results speak for themselves. Together, Jason and Charles made my experience at Audi Salt Lake City exceptional. I highly recommend their services to anyone seeking top-notch care and professionalism. Thank you both for going above and beyond!

Zero Stars. Not even the one. This place continually up charges and takes advantage of their customers. I would not recommend to my high school bully. Lame.

So, I bought a car earlier this year and if was an extremely experience. Greg Hall was fantastic and answered all my questions. This is my 3rd Audi and 3rd dealership and the very best. Honesty, integrity with the sale and concern for my time was incredible. Will I be back for another Audi? Absolutely!!!

Our Salesman Jim was absolutely amazing to work with. It was a very effortless process, and he was there to answer all of our questions.

Take any used vehicle to another shop for complete pre-purchase inspection. This one, and their 32-point inspection, lacks integrity. I purchased a $60,000 used car here that had severe paint issues on a car with 17,000 miles, found of course post sale, and the dealership didn’t even offer to look at it. They also promise things at the point of sale verbally, and don’t follow through post sale. Take your business somewhere that will be honest with you. I have included a photo that shows the details of the roof of the car. The entire roof looks like this. Don’t trust the overall rating of this dealership, the salesmen, or the GM.

While my first time with Strong was very good, this time it was the very opposite. I had an issue with my car and called in advance if they could fit me in just for a quick check. This was confirmed by the service advisor so I made the drive from Ogden to SLC. When I got there I was very firmly told that there was no way that they could fit me in and that they were booked in advance until September!!! Huh??? All I wanted was a battery check and not a lecture about how very busy and important the dealership was. When I asked if I could wait a couple of hours to see if there was an opening, the answer was that I had at least 15 cars ahead of me... all the while the service hall was EMPTY. I know that is just an impression but the overall sentiment is that I really didn’t count as a customer, the concierge was not welcoming, nobody greeted, I will go back to my dealership in Las Vegas and hope that I don’t need service in the future while I am in Utah.

Matise was exceptional at providing service to me. I'm grateful for her extra efforts. She didn't just stop with looking at one specific issue I had, she went the extra mile and provided additional service. Many, many thanks.

Everyone was super friendly. They did a great job with the repairs and staying in contact with us. We would definitely go back again for service or to buy a car.

Outstanding service, I love the video they send of your cars service. Very fast, prompt, and efficient, and always provide loaner vehicles during service. Phenomenal customer service.