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Silver Star Motors

(979 reviews)
Visit Silver Star Motors
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 9:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–9:00pm
Tuesday 9:00am–8:00pm 7:00am–9:00pm
Wednesday 9:00am–8:00pm 7:00am–9:00pm
Thursday 9:00am–8:00pm 7:00am–9:00pm
Friday 9:00am–6:00pm 7:00am–9:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (866) 445-1275 (866) 445-1275
Used (866) 445-5324 (866) 445-5324
Service (866) 375-1662 (866) 375-1662

Reviews

(979 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Silver Star Motors from DealerRater.

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Easy to make a service appointment within a short period

Easy to make a service appointment within a short period kept up to date on progress

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear your service visit went smoothly. Thanks for choosing Silver Star Motors!

Service Manager was Firsty Molina; he met all my

Service Manager was Firsty Molina; he met all my expectatios and beyond. Mr. Molina is not only attentive but he makes sure that the work is done to my satisfaction. His attention to detail and to the customer are excellent. Thank you Mr. Molina.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Norburth, thank you for sharing your experience and highlighting Mr. Molina's attention to detail and customer care here at Silver Star Motors. We look forward to seeing you again down the road!

The people that came for the car service were very

The people that came for the car service were very friendly and helpful. Especially Firsy, he is very great and helped me a lot. I’m happy with the quality of the service done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Maria, it means a lot to hear you've been so well taken care of by Firsy and the team! Thank you for choosing Silver Star Motors and for your kind words. We hope to see you again down the road!

Excellent customer service.

Excellent customer service. Silver Star Motors was extremely prompt in addressing the issue with my car during my recent service visit. I highly recommend Silver Star Motors.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We’re delighted to hear our team resolved your issue promptly at Silver Star Motors. Thank you for your support and safe travels ahead!

Excellent service.

Excellent service. Great place. Great people. Fresh coffee and muffins, bagels etc. They take care of you like a family. Carlos is the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

John, thank you for sharing your experience with Carlos and the team! We are thrilled to hear your kind words about our service and are looking forward to seeing you again at Silver Star Motors.

I bought a new car from them, Very professional and very

I bought a new car from them, Very professional and very good service. I’m very happy I recommend this dealership. Also good pricing and very honest, gave me the same price we agreed on before paperwork and it was the same price on the paperwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Carlos, thank you for the fantastic review! We're delighted to hear you had a smooth and honest experience at Silver Star Motors. Enjoy your new car, and drive safely!

James is an excellent service representative.

James is an excellent service representative.Work was done correctly,car returned early and was provided a discount.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your 5-star feedback about James and the team! We love to hear when they do great work! -Silver Star Motors

Service was great,advisor was patient and very

Service was great,advisor was patient and very knowledgeable, and sent estimate quotes for repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We really appreciate your feedback! Thank you for choosing Silver Star Motors and for sharing your experience. Drive safely!

I just bought a CPO 2024 GLE 350, beautiful car,

I just bought a CPO 2024 GLE 350, beautiful car, incredible ride,performance,luxury . I didn't think i4 turbo engine was going to be this powerful . I have GLS63 amg but this car drives amazing I don't miss the GLS. It was fast easy pleasant buying experience, at the end I had a minor problem but it was resolved. After driving this amazing car I forgot about it. Silverstar is my dealer and I service all my cars here. If there is any problem at all they have a great management and take take of everything. I usually buy cpo cars, extremely well maintained and serviced vehicles. If you're looking for a best suv for money forget about X5,Q7 Cayenne or Range Rover get a GLE 350, you won't regret it. Amazing car. Don't believe me take a test drive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

John, thank you for sharing your experience with us at Silver Star Motors! We’re thrilled to hear you’re enjoying your new GLE 350 and that our team took great care of you. We truly appreciate your loyalty and recommendation!

I had a fantastic experience working with beatriz at

I had a fantastic experience working with beatriz at silver star motor! She is incredibly knowledgeable and patient, taking the time to understand my needs and answer all my questions about! Best of all she will get it done and fixed period!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Julia, we’re so pleased that Beatriz was such a help! Knowing you’re in good hands makes us proud. Thank you for choosing Silver Star Motors!