Skip to main content

Silver Star Motors

(978 reviews)
Visit Silver Star Motors
Sales hours: 9:00am to 5:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–9:00pm
Tuesday 9:00am–8:00pm 7:00am–9:00pm
Wednesday 9:00am–8:00pm 7:00am–9:00pm
Thursday 9:00am–8:00pm 7:00am–9:00pm
Friday 9:00am–6:00pm 7:00am–9:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (866) 445-1275 (866) 445-1275
Used (866) 445-5324 (866) 445-5324
Service (866) 375-1662 (866) 375-1662

Reviews

(978 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Silver Star Motors from DealerRater.

Want to share your experience with this dealership?

Write a review

Experience was great.

Experience was great. Cindy in service is awesome. Wait time was way shorter than expect. I had questions and concerns and Cindy really helped me feel comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the stellar review of Silver Star Motors! We're delighted Cindy welcomed you with accommodating professionalism that got you back on the road faster than anticipated. Please let us know if there's anything else we can do for you. Safe travels!

Great

Excellent service advisor. She tells you what it needs to be done in your car. She explains what things going on. I will recommend to other people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate you taking the time to share your experience with Silver Star Motors! Our service advisors strive to give clear explanations and recommendations to ensure the best care for your vehicle. Thank you for recommending us to others!

Great customer approach.

Great customer approach. Professional service manager. Very clean facility. Repair performed quickly. Car was returned washed and neat

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear that you enjoyed your experience at Silver Star Motors! Thank you for sharing your positive feedback with us. We hope to see you again soon!

Great company

My experience with Sale manager was excellent purchasing my new car, great customer services and I will definitely recommend friends and family. Continue with that excellent work as a team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for leaving a great review, Tricia! We appreciate your business and we hope to see you again at Silver Star Motors. Safe travels ahead!

Excellent

Robert Sulaymanov is a great salesman. He did everything perfectly. Definitely, I will go back to him if I need to upgrade and will recommend him for a friend. Thanks Robert

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're glad to hear you enjoyed working with Robert! We'll be sure to pass on your kudos--this will definitely make his day. We appreciate your business and look forward to seeing you again at Silver Star Motors for that upgrade!

Excellent service from Roy and Alex.

Excellent service from Roy and Alex. I have 12 years doing business with them and always stay satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your confidence in Silver Star Motors, and for your continued business these past 12 years! We agree that Roy and Alex's service is consistently top-notch--we'll be sure to pass on your kudos to them. We are grateful to have you as a customer!

Thank you for your good service, great job, we will

Thank you for your good service, great job, we will recommend more people to your dealer at Long Island city. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Tony, thank you for the review! We appreciate your business and hope to see you back again at Silver Star Motors. Safe travels!

Consumer response

Thank you!

Well is not the same anymore because you have new

Well is not the same anymore because you have new personal in the dealer now

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our entire team is always here to help you out! Thank you so much for choosing Silver Star Motors and we will see you next time!

Excellent service,very friendly stuff ,and help full

Excellent service,very friendly stuff ,and help full representative.mr Molina is such a professional rep. Very happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are delighted to see that our team went above and beyond to make your experience great! Thank you for supporting Silver Star Motors and we will see you next time!

Carlos you are the best !

Carlos you are the best !!!!!! Thank you for help with all my Mercedes Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We appreciate the kind feedback about Carlos and hope to see you again at Silver Star Motors. Safe travels!