Reviews

4.8 out of 5 4.8
145 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 1, 2018

    Great experience would recommend it to anyone. Great customer service. Very nice people to deal with the buying experience was simple and hassle free.... Thank you

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else fr...om us, please feel free to give us a call or stop by. Have an awesome day!

  • 4.0 out of 5
    November 2, 2018

    Marla was a great salesperson and worked very hard at getting a deal that I considered to be fair. The only thing from rating everything 5 stars was the... amount of time I had to spend at the dealership.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wish...es, Baglier Buick GMC

  • August 13, 2017

    Even when one company said no Elaine D didn't give up she kept trying until she got us that beautiful truck in the payment area we wanted to be in

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello, thank you; we appreciate your feedback! Elaine is one of our best assets and she works hard to make sure every customer gets what they need! We... hope to see you soon!

  • 5.0 out of 5
    October 25, 2018

    Mark Keene and all the sales force at Baglier do a great job with helping you get a great deal on the auto that you need My daughter is going away to college,... and Mark helped me to get a deal on the best auto to fit her needs and my budget. Thank you to all that helped me

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 9, 2018

    Initially worked with Ashley Binus online searching for used truck. Ashley was professional and provided many options to look at. Mark Keene was the actual... sales person that sold the truck and was also professional. Both were great to work with in order to locate the perfect truck along with price. Would highly recommend this dual team and dealership:)

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 26, 2018

    Excellent Sales Service at a drop of a hat! Greatly appreciated. I had to replace a truck immediately and Baglier had what I needed. Thanks

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Byron, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us ...a call or stop by. Have an awesome day!

  • 5.0 out of 5
    September 19, 2018

    our sales guy Justin Anderson did an amazing job and made everything so easy for us. We will definitely be back next time we decide to buy a vehicle!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Holly, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anythi...ng more we can do!

  • 1.0 out of 5
    September 8, 2018

    I purchased a 2016 jeep patriot from this dealer ship and called back 3 days later to discuss an issue with the interior odor (smelling like a dirty dog)... and the receptionist (Becky) transferred the call to a different dealership location, which was not able to address the situation. When I called back Becky started arguing and challenging me and when I asked to speak with the manager, she transferred me to a voicemail. I called back again and she continued with her unprofessional behavior and hung up on me. I again called back and asked to be place on hold for a manager, and she refused to place me on hold and get a live manager, stating that I should give her my name and # and someone would call me back. After 6 attempts, I finally was able to speak with manager Rich Kelly who apologized for her professionalism and said he would speak to her about it. Very disappointed about this purchase and the way I was treated just 3 days after the purchase. If I or any future customers have an issue with a purchase, I advise you to go directly to the dealership and by pass this receptionist (Becky) in the future. I even offered to return their vehicle and take my trade in back but was told that was not an option. There is absolutely no way I can drive this vehicle smelling the way it does. I turn on the air conditioning on the way to work today, in an effort to circulate fresh air and now my clothes smell like the dirty interior of this vehicle. Extremely frustrated and regretting this purchase from this dealership right now. I will update this review and let you all know how they address and if they correct the situation.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We strive for excellence, and are disappointed to hear that you received anything less. If you have any other concerns or would like to discuss this m...atter once again, please reach out to us at (724) 283-7400 to speak to our manager directly. We hope to hear from you soon.

  • 5.0 out of 5
    August 31, 2018

    Wonderful people to work with and got a great deal. Would recommend them to everyone i know looking for a new or used car. was treated great.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Sheryl, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to ...have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

  • 5.0 out of 5
    August 24, 2018

    Very courteous and professional and the price was right. Local dealer lied to me so went elsewhere. Found on internet, very easy to deal with.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brandon, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to see you soon!

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Baglier Buick GMC

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