Reviews
Baglier
I had an amazing experience working with Geno Malloy at Baglier Buick GMC. He made the buying process easy and enjoyable! I will definitely be returning for my next purchase!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Natalie, we're glad you had such a wonderful experience with Geno! Congratulations on your new vehicle! We look forward to your next visit! Take care!
Steve S
We bought a 2016 Chevrolet 2500HD from Baglier which had a clean Carfax report, but as I found out later the vehicle had the rear quarter panel replaced, when I brought it to the attention of the used car sales manager he denied that they did any body work to the truck, Sure... since this truck was only 9 months old when we purchased it we never thought it would have been damaged, We payed top dollar on the assumption it was in excellent condition. We can't believe they wouldn't own up to it. Knowing would have definitely influenced whether or not we would have purchased it. Do not trust these people, these are the kind of folks that give car dealers a bad reputation. Trust me, go next door to Kelly Chevrolet.
- Customer service 2.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Steve, we regret to hear that you had this experience with us. This is far below the standards that we have set for ourselves, and we want to assure you that it was not our intention to frustrate or disappoint you during this experience. Please contact our General Manager, (724) 602-4676 when you have an opportunity, and we will be more than happy to try and turn your experience around.
When others said No Elaine D said yes
Even when one company said no Elaine D didn't give up she kept trying until she got us that beautiful truck in the payment area we wanted to be in
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you; we appreciate your feedback! Elaine is one of our best assets and she works hard to make sure every customer gets what they need! We hope to see you soon!
Great experience!!!
Vehicle shopping was never something that I would look forward to doing. My recent vehicle purchase with Baglier in Butler PA gave me a different outlook on car buying. Justin Anderson was the salesperson that I dealt with. I have nothing negative to say about Justin, Baglier, or my experience there. Friendly and courteous staff. I would not hesitate to recommend Justin and Baglier to friends or family. Great job Justin!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mark, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baglier Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!
Thumbs up!!
We had a great experience buying a used Suburban that looks and drives like new!! Judd was very nice, helpful and kind making car shopping easy and fun!! Thank you Judd!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Betsey, reviews like this give us motivation and help us ensure we provide high-quality care. We will pass on the great feedback to Judd. Please don't hesitate to reach out if there's anything additional we can do for you.
Great Sales Team
The sales team at Baglier Buick is amazing. I purchased a new truck from Derek Gallo. He was more than helpful all through the process. On the day I took delivery of my new truck, Derek could not be at the dealership due to an unforeseen emergent issue. Other members of the sales team stepped up and were more than helpful. I would recommend this dealership and this sales team, especially Derek Gallo to anyone in the market for a new or used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Great Service
Matt & Mark Keene John Penrod Norm Nesbitt are wonderful!!! Knowledgeable and very considerate of the customers time
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Not sure what to say
Inquired about a truck last week and had someone call me back right away. Now I have heard nothing back in over a week. Must be I'm not suppose to buy a vehicle from here
- Customer service 2.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Swany, it is disappointing for us to hear that your experience was anything less than great. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (724) 283-7400 so we can discuss your experience further. We look forward to hearing from you.
Great experience
We dealt with Judd Covert and Rich Kelly. Great experience. Professional, friendly, and very helpful! Got us in the right truck for our family, and were very patient with us. We are return customers and will continue to return. Top notch place.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tim, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Perfect Again
My family and I have always bought our vehicles (10) so far from Baglier. I would highly recommend them to anyone who is car shopping. Mark and Matt Keene are exceptional and go out of there way to help make the buYing experience pleasurable. They always treat us like family and I am very confident they work out the best possible deal to be made. The facility is well kept and very clean and waiting area is also very comfortable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the feedback. We strive to provide excellent service to our customers at Baglier Buick GMC. We always love to receive great feedback.
