Janssen Ford of York

Our salesman, THE a customer service supperstar, Dion! Although, I think all the salesmen are probably trained the same way at Janssen Ford. We were extremely happy with the experience of buying a car at Janssen Ford mostly because of their customer service skills. Dion answered all of our questions and made sure we were well informed of ALL aspects of the car buying experience from beginning to end including, following up after all the paperwork was done. We LOVE our new car and will return to Janssen Ford and Dion when we need to buy a vehicle again. Thanks, Dion!!

After i completely totaled my Jeep during the ice storm a few weeks ago. Carlos was recommended to me by another friend. When Carlos and I first met, my first impression was that he was very friendly, genuine, and upbeat. After telling him why I was in the market for a new truck, he seemed very concerned and driven about getting me into something that would make me feel secure on the road again. Carlos definitely took care of everything on my new cat check list and I give our experience a 10/10.

I would highly recommend Carlos to family and friends! He gets to know you before he places you with any car, looKs for the best one suited for you and your family! My overall experience was awesome, I came in looking for a vehicle, was in and out on the road before I knew it! He had excellent customer service really felt like family when I was there thank you!

Carlos Solano is my go to guy for all my vehicle needs. I just told him what I was looking for and trusted him to find it for me and he did just that.

Carlos has been very genuine with me when I'm in search for a vehicle. He starts with giving me more then one option to best find me what suites my needs. If you need someone who you can trust to help you find your next car Carlos is the guy!

Carlos Solano is so wonderful, I felt like I could trust him. He says it how it is and recommends what's best and stays in your price range! I definitely recommend him! I love that he's always there to answer any questions whenever I need him, no matter the time!

Finally found the perfect car thanks to Carlos! He made it a very stress free experience, I would definitely ask for him next time you're looking for a new car!

*Customer service was wonderful, thanks to Carlos. go see him, tell him I sent you! *Buying process was somewhat slow, maybe because they were somewhat new? *Still have issues with remote start not working, months later. *Did repair a fog light in timely manner.

Carlos Solano, is great enthusiastic human being. Answered all of questions and concerns, awesome customer service.

Dion was very quick and helpful. He got me the car I wanted and was very pleased with it He is very good at his job.