Reviews
A Classy Business
Always accommodating and generally a short wait to schedule appts. I live an hour away and usually need a loaner, which is free, so I have zero complaints. The only comment I would make is in general, any dealer work is on the expensive side.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
AUDI SERVICES & CUSTOMER COMMITTMENT
Each and every visit to this dealership on Route 46 is "Fabulous". You get immediate attention and ever person employed there doesn't know what else to do for you! After I leased my Audi A4 (which I have a year now), about 3-4 weeks later, my husband leased his Audi A6! We love them. Now my husbands sister leased her Audi Q5 (truck) in January and loves it. We are a complete Audi family. Our dealer Dean Brauchli was "Awesome" and did a great job in helping all of us make quick decisions and took time to explain everything about the car. Something we never had anyplace else. Natasha in your Service Dept. is terrific also. Prompt to be sure we were happy with the services we received. Again, no other dealership offered this to us at any time. Thanks again for making us a "Happy" Audi family!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kind, Courteous, responsive, and open to negotiating.
I was very pleased with my experience. They were open to discuss pricing, functionality of the car, email conversations rather than in person initially. All very good
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Friendly Service
Excellent friendly service, would recommend this dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
35k mile maintainance
Natasha was extremely friendly and helpful. I was very happy with experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Audi A4
Very good communication. Max the salesman was pleasant to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Review
It is a professional establishment, and I will make this place my home for all future Audi maintenance.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
First Service
My new 2016 is on warranty and came in for its first service - - the 5,000 mile. No additional problems identified on this first trip in (perhaps not surprising given how new it is). The service rep was friendly and efficient at 7:30 in the morning. My wait was short and the waiting area comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I love my Audi A3 convertible
Peter was a pleasure to work with and kept me in the loop every step of the way, as I had to order my car to get the color i wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
bill friedberg
wow. THis is the first time that you've made the process painful. I have to write something that is at least fifty letters long. I'm not doing this again................................................................................................................................................................................
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
