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Murdock Chevrolet

(655 reviews)
Visit Murdock Chevrolet
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–4:00pm
Sunday Closed Closed
2018 state dealer award
View 4 awards
2018 state dealer award 2017 state dealer award
2018 consumer dealer award 2017 consumer dealer award
New (888) 229-8968 (888) 229-8968
Used (888) 221-6887 (888) 221-6887
Service (801) 335-9827 (801) 335-9827

Reviews

(655 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Murdock Chevrolet from DealerRater.

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Waste time

Wasted my time could have been a lot faster. Didn't like the guy who financed my vehicle they didn't even clean the car properly before giving it to me.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It sounds like you didn't receive the level of service you should have. When can you bring your car in for a full detail and take a minute to talk to our general manager about your experience? Please feel free to email me directly. Scott Keeler skeeler@murdockchev.com Customer Care Murdock Chevrolet

Excellent experience

Becky was absolutely excellent work with. The sales staff was very accommodating and with a little work were able to get to the numbers we needed to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Smooth buying experience

From the moment I walked in the door I felt like I was with friends, no one taking my keys and and trying to get me to buy Now! They even let me take the truck for the weekend, very nice and professional people, would buy from them again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service and honest dealership

Had a great experience everyone was very helpful and I felt that they wanted what was best for me not what was best for them! Great place to buy a car! I told them what I wanted in a used car and they found it for me and for less then other dealers I'd visited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very happy

Great experience and great service! They were kind and treated us well. I'd work with Kelly, Becky and Don again in a heartbeat. They are great at what they do!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Dealership

We live in Arizona and we had been looking for a truck for 2 months. We found Murdock Chevrolet on the internet and they had the truck we had been looking for. We called them up and we spoke with Les. Within 2 hours he had all the paperwork done and took the truck off the market. We left the next morning and arrived up there by 1:00 the next day. They were waiting for us and we had everything finalized by 2:30 and were on our way back home. It was the best truck buying experience we have had. We would highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

No xxxxxxxx.

I really appreciate the no nonsense way the salesmen at Murdock Chevrolet in woods cross. The salesman, Wyatt was very helpful & not shady at all. Straight forward and honest. Worked me an excellent deal. I recommend you go there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy Breezy

Was purchasing a vehicle from out of state. Lance was able to get the financing all taken care of for me once the price was agreed upon. I flew in to Salt Lake 9am on a Sat morning and was met at the airport with my soon to be new Truck and test drove it back to the dealership. Once there, it was a very short wait and the paperwork was all wrapped up and I was on my way. I want to thank Murdock and their team for an outstanding Job. I could not be happier with the truck and the experience. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Customer Service At Its Best!

Pleasant and courteous personnel answered every question and helped us find just the right car for me. They went out of their way to be helpful, and I recommend them for the best level of customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review Kathy. We appreciate your business!

Service

We came in for an oil change and found out we had problems with our brakes and also electrical with our heating/cooling. We looked up our extended warranty so it cost us 1/2 as much as we had thought because of the extended warranty! One suggestion - we had to bring up about the extended warranty; the manager should be aware of these things during the service; we may have paid "full price" if we hadn't remembered that K.O. Had us buy it because it was used when we bought it!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your review. We're pleased that your warranty helped cover the repair. We'll be sure to remind our service advisors to keep an eye on warranty status of customers who visit the shop.