Reviews
missy
had pleasant experience with dealership & courteous staff
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Avis Ford Southfield Michigan
JZ was very helpful and the process went swiftly. Ordered my vehicle and it came to my specs in 45 days.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2017 Ford Escape
I had a weird early problem with my Escape this time around. What I really liked about my assistance is that the problem was clearly explained to me by Larry in the service department. I was provided a free rental and when they said my car would be ready it was ready. I love the Escape - this vehicle fits me just fine and Avis Ford has always been friendly and professional in getting things done for me. I have the best sales person around no pressure ever from Mr. Lou Marchesi and he actually listens.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Paula, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!
Catt-Young Escape Purchase
Lee Was Very Helpful... There should not be a character limit.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dana, thank you for writing this fantastic review and giving our dealership such a high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Vince
I was completely satisfied with my transaction. My salesman answered all of my questions and provided next day follow up.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best Dealership and Salesman Gordie!
This is my second lease through Gordie at Avis Ford Great service and Gordie is the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, we?re happy we could help you! Thanks again for your business! Take care!
FORD ESCAPE
EXCELLENT SERVICE EXCELLENT VEHICLE EXCELLENT ALL THE WQAY AROUND.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service with a smile
Your team members always gives great service with a smile. Everything is always explain to me in detail
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Annette, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope you continue to choose Avis Ford Inc for all your vehicle needs! Take care!
Ford driver
Salesperson was very familiar with product and answered all questions.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome Experience
Have Leased 5 Vehicles with Jeremy and have never experienced any issues. I always do my leasing on line. Got Jeremy all the paper work and documents he needed and at 9:55 on Saturday Morning i was on my way home with a new Escape. Jeremy met me at 9:30 before the dealer opened and all paperwork was ready to sign.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Michael, Thanks so much for your review. We're happy to hear you've been well taken care of by Jeremy and the rest of our team. Please let us know if there's anything else we can do for you and we look forward to serving you for years to come! Happy driving in your new Escape!