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Schumacher Chevrolet of Clifton

(399 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–7:00pm
Tuesday 9:00am–8:00pm 8:00am–7:00pm
Wednesday 9:00am–8:00pm 8:00am–7:00pm
Thursday 9:00am–8:00pm 8:00am–7:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (877) 942-7244 (877) 942-7244
Used (866) 734-4457 (866) 734-4457
Service (855) 858-1084 (855) 858-1084

Reviews

(399 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Schumacher Chevrolet of Clifton from DealerRater.

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Nathalie was very informative on helping us select the...

Nathalie was very informative on helping us select the model Traverse that best fit our needs. Supporting Nathalie was Tom Healy and Jim Brown to make our experince at Crane quick; friendly and a great Value! Thanks team Crane! Terence Byrnes

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review and acknowledging the team support you received purchasing your new 2012 Traverse!

Natalie & Tom, I want to take this time to tell you...

Natalie & Tom, I want to take this time to tell you that I am very gratful that you both went above what you expect from a salesperson. You showed that you care about your customers and you both did everything that you could to get approval for the car loan. Thanks to you, we have a new car. You made us feel very comfortable when we were looking, you were not pushy. You answered all of our questions and some that we didn't even think off. We would recommend your dealership to any of our friends or relatives that are looking for a new car. We would definitly come back to you again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are happy you experienced a stress free, comfortable atmosphere to purchase your vehicle! Thanks so much for the kind words, and feel free to contact us whenever you need assistance.

"support@dealerrater.com I have purchased a lot...

"support@dealerrater.com I have purchased a lot of cars, but these two people were great to work with to lease a new car. Thanks to them, I love my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review of your new 2012 Cruze purchase experience! Welcome to the Crane Chevrolet family of completely satisfied customers!!

Amazing service....this is the second car we have gotten...

Amazing service....this is the second car we have gotten from this dealer.....Worked with us and got us into what we wanted and for a price we could afford.......they have made us a loyal customer.............

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your continued patronage of Crane Chevrolet. Enjoy your 2011 Traverse!!

Even from the initial calls to Crane to schedule my...

Even from the initial calls to Crane to schedule my appointment, I was impressed. In speaking with Janine, she was courteous and friendly. The dealership handled my communications with them with friendliness and professionalism. My pleasant experience with the initial communications was what made my decision to go to Crane and not look elsewhere for a dealership. I made an appointment with Nathalie. She was informative, and knew her stuff. She was also sincere and sensitive to my needs, and to what I could afford. She worked with me to keep my payments within my budget and she gave me the car that I was looking for. She introduced me to the manager who thanked me personally for choosing a car from them. Before we left, she showed me the basics on the dashboard and how to use the latest features. She told me she would call me within the next few days to see how I'm doing with my new car. We all know what a timeconsuming and tiresome process it is in choosing a new car and working on the numbers. Nathalie cared about my valuable time involved. She also offered us water, coffee, or food. She was amazing. Thank you to Nathalie, and all the people at Crane who made it a very calm and delightful experience. I will return when it's time to get my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are pleased our first impression was a lasting one. Thank you so much for your patronage and the opportunity to earn your business here at Crane Chevrolet. Your encouraging words have been forwarded to all involved. We welcome you to the Crane Chevrolet family! Enjoy your new 2012 Cruze!!

This dealership is amazing. I've never experienced such...

This dealership is amazing. I've never experienced such amazing customer service. I would expect this level of service if I was spending 100k+ on a car, but my new Chevy was just 20k. Free interstate customer pickup and car delivery? Who does that? Crane Chevy did. They also scoured the northeast USA to find the car we wanted once we decided to upgrade from what they had on the lot. And they got it all done on the same day at an excellent price. So, please don't consider buying from any other Chevy dealer in the New York area. In fact, before we found Crane Chevrolet and our amazing sales people Nathalie and Nick, my wife and I were lured to another Chevy dealer in Queens with a classic bait-and-switch where the dealership promised that they had the vehicle that was advertised and that we were interested in. Of course when we arrived, after an hour ride on the subway, they had nothing like it and they denied having talked to us. The message here is that, if you want a Chevrolet vehicle (try the new Sonic LTZ!), save yourself some time and frustration and just go straight to Crane Chevrolet in Clifton NJ. All of the staff did a great job and we would be repeat customers if we needed additional Chevy Sonics!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wow, thank you! Nathalie and Nick are extremely proud to have introduced you to the Crane Chevrolet 100% complete satisfaction experience! Enjoy your new 2012 Sonic LTZ!!

I want to thank Nathalie and Tom for all their help in...

I want to thank Nathalie and Tom for all their help in assisting my husband finance a 2009 4x4 Silverado. We knew going in we would possibly have some difficulties in financing but Nathalie and Tom worked their magic for us and didn't give up until my husband left the dealership with a truck he was completely happy with and a price we could handle. They made us feel like family and there was nothing fake about it! We felt completely comfortable with them and we know that the next time we decide on an automobile purchase we will be going to this dealer 1st!!! We highly recommend Nathalie and Tom or anyone staffed at this dealership! THANK YOU Nathalie and Tom!!! Best wishes to you, Jose and Norma R.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, and welcome to the Crane Chevrolet family! We are truly pleased you and your husband are happy with your 2009 Silverado! As always, if there is anything you need, please let us know!

As a first time new car buyer, Nick was the best sales...

As a first time new car buyer, Nick was the best sales rep I could have had. He was very knowledgeable about the car and worked with me to get the best possible deal for me. Joe was also very helpful and thorough when it came to warranties, etc.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are proud your first new car purchase was at Crane Chevrolet and a terrific experience. Nick and Joe appreciate the kind words, and they and everyone at Crane Chevrolet look forward to assisting you with all your current and future vehicle needs!! Welcome again, to Crane Chevrolet!

Thanks to Tom Healy , General Mgr,and Nick Franchini my...

Thanks to Tom Healy , General Mgr,and Nick Franchini my Sales Rep. , I had the best vehicle leasing experience I ever had. Mr. Healy is professional , and it was clear from the start that he possessed a great store house of knowledge . Nick Franchini is accomodating , courteous and proficient . I consider both to be tremendous assets to your organization. Thank you , Crane Chevrolet for making this a great experience . S.N.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the compliments, which have been forwarded to all! We are very pleased you had a great experience here at Crane Chevrolet. Enjoy your new 2012 Equinox!!

Found this dealership online... Great service, workers...

Found this dealership online... Great service, workers & deal on car... Nathalie Nguyen A++ Service! Definitely would recommend to family & friends! She was very helpful and always available when I had questions!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Appreciate the compliments and taking the time to write! Enjoy your brand new 2012 Camaro!!. Welcome to Crane Chevrolet!