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Schumacher Chevrolet of Clifton

(399 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–7:00pm
Tuesday 9:00am–8:00pm 8:00am–7:00pm
Wednesday 9:00am–8:00pm 8:00am–7:00pm
Thursday 9:00am–8:00pm 8:00am–7:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (877) 942-7244 (877) 942-7244
Used (866) 734-4457 (866) 734-4457
Service (855) 858-1084 (855) 858-1084

Reviews

(399 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Schumacher Chevrolet of Clifton from DealerRater.

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Upon arriving at the dealer the gentlemen (Jim,...

Upon arriving at the dealer the gentlemen (Jim, especially Doug, and Joseph) were extremely professional and to the point. I don't like to waste my time or anyone elses. We got straight to the point (exchange saturn 2009 for a 2012 equinox). The men were very professional and they made my exchang/trade worth while. I was able to upgrade my car to a more equipt vehicle and the paper work and the whole process of financing a new car seamless (exactly 3 hours to test drive, draw up paper work, clean new car and gas it up, and sign paper work....) I was extremely pleased with their professionalism. I highly recommend Crane Chevrolet!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the review and the fact your visit to Crane Chevrolet was what we strive for - a professional and completely satisfied experience.

Nathalie and Tom were amazing! Such good salespersons....

Nathalie and Tom were amazing! Such good salespersons. All I can say is that they are truly professional and knowledgeable All I want to say is thank you guys for a such great experience! I will highly recommend this dealership!g

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

our sales person nathalie nguyen was great. she was very...

our sales person nathalie nguyen was great. she was very knowledgable about the malibu we were looking to purchase and the price we received was what we wanted to spend. nathalie is extremely friendly, outgoing courteous and helpful without being too hard sell. we would definately recommend her to anyone looking to buy a new car. tom healy, general mgr., was also very cordial and seemed to really appreciate our purchase. all in all a great experience. the only experience we have had with the quality of work was the prep and that was also great. we drove home in new car within 1 1/2 hours of our first visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for letting us know about your terrific experience here at Crane Chevrolet! We appreciate your patronage, and please don't hesitate to contact Nathalie or Tom for future needs!! Enjoy the Malibu!!

We shopped for a used car and the overall experience was...

We shopped for a used car and the overall experience was very pleasant. Jose and Joe were both extremely helpful and professional. I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Both Nathalie and Tom were exceptional. They worked...

Both Nathalie and Tom were exceptional. They worked diligently to get us a brand new car. They worked above and beyond what a dealer should. I would highly reccomend them to everyone who wants to go shopping for a brand new car. They were amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Nathalie was absolutely amazing. I had a near impossible...

Nathalie was absolutely amazing. I had a near impossible situation and she was able to get me in to a new car. I had my 11 month old son with me and Nathalie did everything possible to help keep him entertained and to help me keep me sanity. Sheree is a wonderful addition to this location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wow, and we are happy you're enjoying your new car. Thanks so much for the kind words.

On Memorial Day I went out a on search to buy my first...

On Memorial Day I went out a on search to buy my first new car. Every dealership I went to was the same old story, until I met Nathalie at Crane Chevrolet. She was amazing. She made my mom and I feel so comfortable and made the process so much less stressful. Nathalie and Tom Healy were great to me and did everything they could to get me a great price on a great car. I could not have been happier with buying new Chevy Malibu from Nathalie at Crane Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know Nathalie and Crane Chevrolet made your Memorial Day memorable!! Enjoy your new 2012 Malibu!!

It was truly a pleasure to do business with Crane...

It was truly a pleasure to do business with Crane Chevrolet. I looked at many different cars before I finally decided on a Chevrolet and I have to say that other dealers cannot compare to Crane. Both Ralph and Joe were professional, kind and knowledgeable. Thank you for a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Nick Franchini excels at being a salesperson. He was...

Nick Franchini excels at being a salesperson. He was knowledgable & confident in his attitude. He made my truck leasing process as seamless as possible. His willingness to satisfy the customer is superb (excellent) in my book. I have mentioned Nick and Crane Chevrolet to all my friends & family. My daughter is a Chevy girl and was surprised to hear of the excellent service at Crane. Nick should be the poster child for all of Chevrolet dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled you had an excellent sales experience at Crane Chevrolet, and you now enjoy the ride of your new 2012 Equinox! Thanks so much for taking the time to say so!!

Joe is the finance person, Ralph was our saleman. They...

Joe is the finance person, Ralph was our saleman. They were very helpful,professional,courteous and spent as much time with my husband and I that was needed. Ralph made sure the car was ready and set up the onstar with me. He explained the features to us making sure we were comfortable in leaving the dealership, in fact told us to ride around the lot a few times. Ralph called us days later to follow up and see how we were doing. Joe was absolutely the best. So down to earth,easy to talk to,explained each piece of paper we were signing. I felt I was speaking with my best friend. In fact, we consider him a new friend. This was not our first time dealing with Joe, he handled a previous deal for us and that was why we went back to Crane. He is a man true to his word which is a novelty in today's world. I have told him this. I will recommend them and the entire staff at Crane to all my friends,family. Our thanks again Joe and Ralph for great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

As we all know, purchasing a vehicle is an important transaction. Joe and Ralph are pleased your experience with Crane Chevrolet was comfortable and informative. Thank you very much for the wonderful comments!