Reviews
Write a reviewSuperior dealership
It has been my pleasure to work with Jim Cipola for quite a few years. I just bought the 7th Buick from McGuire because of both the sales and service departments. I am always certain that I am being treated fairly and courteously when I am there. I do not even check out other dealers or manufacturers because of the quality of McGuire personnel at every encounter. Click to Copy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dishonest
Turned in a lease from another GMC dealer, and leased a new vehicle. Weeks later receive a bill for payoff on vehicle that was turned in. After numerous phone calls ignored, finally spoke to sales manager, who claimed that was not part of the deal. And salesman developed amnesia, and didn’t recall making the deal. Don’t trust them!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Not pleased at all
purchased a 2012 GMC for $12k on a Saturday, the check engine light comes on very next day codes P219A & P219B. personal opinion is codes were cleared before purchase, however we have no way to prove this. this was a problem for us due to we are from NY and in order to pass the emissions inspection the check engine light can not be on. Dealership un-willing to correct the problem at all. Jim Cipolla was our salesman, and he states "I spoke with Brian Vaughan, our general sales manager and he said he would not pay to cover an item that isnt apart of the powertrain. I'm sorry"-who sells a vehicle and doesnt handle issues that come up the very next day after the sale!? Total BS. Do not recommend this dealer.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Not happy
purchased a 2012 GMC for $12k on a Saturday, the check engine light comes on very next day codes P219A & P219B. personal opinion is codes were cleared before purchase, however we have no way to prove this. this was a problem for us due to we are from NY and in order to pass the emissions inspection the check engine light can not be on. Dealership un-willing to correct the problem at all. Jim Cipolla was our salesman, and he states "I spoke with Brian Vaughan, our general sales manager and he said he would not pay to cover an item that isnt apart of the powertrain. I'm sorry"-who sells a vehicle and doesnt handle issues that come up the very next day after the sale!? Total BS. Do not recommend this dealer.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
Tom did a great job servicing our vehicle and taking care of us quickly even though we did not have a scheduled appointment. Much appreciated!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Two thumbs up, way up.
They were candid about everything so no surprises, I felt like I was around old friends and the literal running from one side of the building to other to get the deal accomplished really made my day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent
All of my experiences with McGuire Buick Dealership have been very professional as well as efficient, which is greatly appreciated.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Pleasant and friendly buying experience from beginning to end. Everyone was extremely helpful in choosing the right vehicle for our family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service. Clean facility.
My husband and I have bought 5 cars from McGuire. We have always dealt with salesman, Jim Sinforoso, and received excellent service. He is the reason we go back to McGuire.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great dealership, very helpful
Great Dealership, Great Service and very clean, would recommend this to everyone, Lovena is very nice and knowledgeable, I would buy another car there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
