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McGuire Buick GMC Little Falls

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (148 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–5:00pm
Tuesday 9:00am–9:00pm 7:30am–5:00pm
Wednesday 9:00am–9:00pm 7:30am–5:00pm
Thursday 9:00am–9:00pm 7:30am–5:00pm
Friday 9:00am–9:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (148 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGuire Buick GMC Little Falls from DealerRater.

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Superior dealership

It has been my pleasure to work with Jim Cipola for quite a few years. I just bought the 7th Buick from McGuire because of both the sales and service departments. I am always certain that I am being treated fairly and courteously when I am there. I do not even check out other dealers or manufacturers because of the quality of McGuire personnel at every encounter. Click to Copy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dishonest

Turned in a lease from another GMC dealer, and leased a new vehicle. Weeks later receive a bill for payoff on vehicle that was turned in. After numerous phone calls ignored, finally spoke to sales manager, who claimed that was not part of the deal. And salesman developed amnesia, and didn’t recall making the deal. Don’t trust them!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Not pleased at all

purchased a 2012 GMC for $12k on a Saturday, the check engine light comes on very next day codes P219A & P219B. personal opinion is codes were cleared before purchase, however we have no way to prove this. this was a problem for us due to we are from NY and in order to pass the emissions inspection the check engine light can not be on. Dealership un-willing to correct the problem at all. Jim Cipolla was our salesman, and he states "I spoke with Brian Vaughan, our general sales manager and he said he would not pay to cover an item that isnt apart of the powertrain. I'm sorry"-who sells a vehicle and doesnt handle issues that come up the very next day after the sale!? Total BS. Do not recommend this dealer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Not happy

purchased a 2012 GMC for $12k on a Saturday, the check engine light comes on very next day codes P219A & P219B. personal opinion is codes were cleared before purchase, however we have no way to prove this. this was a problem for us due to we are from NY and in order to pass the emissions inspection the check engine light can not be on. Dealership un-willing to correct the problem at all. Jim Cipolla was our salesman, and he states "I spoke with Brian Vaughan, our general sales manager and he said he would not pay to cover an item that isnt apart of the powertrain. I'm sorry"-who sells a vehicle and doesnt handle issues that come up the very next day after the sale!? Total BS. Do not recommend this dealer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Tom did a great job servicing our vehicle and taking care of us quickly even though we did not have a scheduled appointment. Much appreciated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Two thumbs up, way up.

They were candid about everything so no surprises, I felt like I was around old friends and the literal running from one side of the building to other to get the deal accomplished really made my day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent

All of my experiences with McGuire Buick Dealership have been very professional as well as efficient, which is greatly appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Pleasant and friendly buying experience from beginning to end. Everyone was extremely helpful in choosing the right vehicle for our family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service. Clean facility.

My husband and I have bought 5 cars from McGuire. We have always dealt with salesman, Jim Sinforoso, and received excellent service. He is the reason we go back to McGuire.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great dealership, very helpful

Great Dealership, Great Service and very clean, would recommend this to everyone, Lovena is very nice and knowledgeable, I would buy another car there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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