Reviews
Staff was very professional and knowledgeable, very nice
Staff was very professional and knowledgeable, very nice and polite. The fact that the water and coffee were free was making an very friendly environment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much!
You are very welcome!
Kind, friendly service.
Kind, friendly service. Very knowledgeable about Subarus and the vehicle they recommend. No pressure or big sales pitch. The dealership is always clean and I feel comfortable there. Kyle Bennar is great to deal with. Always helpful and puts me at ease when buying a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, and have a great day!
Did not fix my problem.
Did not fix my problem. Very rude customer service. I will not be bringing my car back there for any warranty work I will be going to Faulkner.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for the feedback, Taylor. We are very sorry for your experience.
Staff is very nice.
Staff is very nice. I find oil change and tire rotation prices very high. They didn’t read notes when I scheduled appointment online. Asked for coupon to be applied for teacher discount. That wasn’t complete.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback. We are sorry you are unhappy with the pricing. As background, we prefer to treat all customers as equals, and so I am not aware of any coupons that apply just for teachers. To ensure that eligible coupons are applied in the future, please be sure to hand the coupon to your service writer at the same time you hand them the keys. Thanks again and have a great day.
Very good experience.
Very good experience. Vehicle was what I was looking for and it was the only one in the area. Got the trade-in value and even a reduced interest rate! Accessories were a bit more than listed on the Subaru website.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your review!
Great experience !
Great experience !!!! Becky made the process of buying a new car fast and easy. I feel W & L is by far the best Subaru dealer in the area. My wife also purchased a new Subaru from W & L in 2016.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the repeat business! Have a great day!
My experience was very pleasant.
My experience was very pleasant. The staff was extremely efficient.Corey was very helpful with expediting the entire process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you!
Best experience ever!
Best experience ever! I loved every single second of the process and the people there! They were all very out going and willing to help and answered any questions we had !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so pleased that you had such a great experience at our dealership! Have a fabulous day!
In sales, Angela McCormick was very professional and
In sales, Angela McCormick was very professional and knowledgeable. The overall experience that I had buying a new car was phenomenal!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for the review!
Salesperson Kim Rorke was amazing.
Salesperson Kim Rorke was amazing. The service was fantastic and I will always shop there for a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you!