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W & L Subaru

(4,974 reviews)
Visit W & L Subaru
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–5:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00pm–2:00pm
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (570) 701-6061 (570) 701-6061
Used (570) 701-6062 (570) 701-6062
Service (570) 556-4846 (570) 556-4846

Reviews

(4,974 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of W & L Subaru from DealerRater.

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Everyone we dealt with was both friendly, knowledgeable,

Everyone we dealt with was both friendly, knowledgeable, and professional. Joe was particularly attentive to our requests.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for a review and ratings!

I have been very pleased with the ease of scheduling

I have been very pleased with the ease of scheduling service. I have always been confident of the information I get from the technicians. I appreciate the waiting area!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It is our pleasure helping you in service! Thanks!

Friendly, clean, consciousness.

Friendly, clean, consciousness. Your staff is very considerate and informative if you were to have any issues with your car to look out for. Fast friendly service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience online!

Fantastic service as usual!

Fantastic service as usual! The staff at W&L are so helpful and honest. And the waiting area is clean and comfortable. It's a great place to get your car fixed and maintained!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for entrusting us with your vehicle's maintenance!

Does awesome work, all the staff are nice and answers an

Does awesome work, all the staff are nice and answers an questions you have an kind

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much!

W&L always takes excellent care of my car and my

W&L always takes excellent care of my car and my concerns. They are on time and always offer a donor car if needed. Their scheduling service is easy to use and make changes. I will never take my car to another place again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the review!

Satisfied with visit.

Satisfied with visit. Dale was helpful and aided me with my purchase for a seamless transaction.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, and have a great day!

Overall excellent.

Overall excellent. My only "gripe" would be in the warranty extension offer: I declined the initial cost quote (~$3450 as I remember, to be told at that point that there was some flexibility in the cost--to the tune of ~$450!! My acceptance at the original offer would have cost me $450!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate the feedback. It was our pleasure helping you out with the price of that extended service contract.

Dealer response

No worries, thanks for your business and have a great day!

Consumer response

Fact is, the extended warranty was turned down, even after the reduced offer.

W&L did an awesome job helping us find our new car.

W&L did an awesome job helping us find our new car. We really appreciated the assistance and time they took to make sure we were satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks!

W&L SUBARU IS A FRIENDLY PLACE TO BUY A CAR.

W&L SUBARU IS A FRIENDLY PLACE TO BUY A CAR. VERY ORGANIZED AND HELPFUL TO A FAULT.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star ratings, and have a great day!