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W & L Subaru

(5,047 reviews)
Visit W & L Subaru
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–5:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00pm–2:00pm
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (570) 701-6061 (570) 701-6061
Used (570) 701-6062 (570) 701-6062
Service (570) 556-4846 (570) 556-4846

Reviews

(5,047 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of W & L Subaru from DealerRater.

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Good fast service two recalls repaired pick up next day...

Good fast service two recalls repaired pick up next day no problems will go back to this dealership Subaru is great and safe and reliable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks!

Ken and Corey are very personable, courteous and...

Ken and Corey are very personable, courteous and knowledgeable. The facility is very clean and comfortable. This is the second Subaru we purchased at W&L.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the repeat business!

The focus on customer service, courtesy and transparency...

The focus on customer service, courtesy and transparency makes it an easy decision to recommend them to friends and family! They were fast and thorough! I wish I had written down the name of the gentleman who updated me on my vehicle, showed me to the desk to pay and then even opened a door and walked me out to show me where my car was parked. It was appreciated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your review! We're glad you had a great service experience!

Very easy to deal with. Salesman Kyle Benner was...

Very easy to deal with. Salesman Kyle Benner was exceptional to deal with. Not pushy, very upfront and knowledgeable. We will return in the future. Thank you for all you have done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

W&L Subaru Jul 12, 2021 denisewenner "Very easy to deal with. Salesman Kyle Benner was..." VERIFIED CUSTOMER Very easy to deal with. Salesman Kyle Benner was exceptional to deal with. Not pushy, very upfront and knowledgeable. We will return in the future. Thank you for all you have done.

W and L is an excellent dealership that provides...

W and L is an excellent dealership that provides convenient service to its customers. I love their pickup and drop off for getting your vehicle serviced. This is my second Subaru from them and I will continue to be a loyal customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We're glad you had such a great experience!

This is my second Subaru I bought from W&L. One of the...

This is my second Subaru I bought from W&L. One of the best car buying experiences I have ever had. Totally friendly and nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review! It was our pleasure helping you!

Becky was very nice to deal with and so was Nicholas....

Becky was very nice to deal with and so was Nicholas. They were very knowledgeable, courteous and friendly. They could answer all my questions and did not make you feel like you were being rushed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, and enjoy your new vehicle!

Our salesman was Christian Peresles was very helpful and...

Our salesman was Christian Peresles was very helpful and courteous took care in getting us in our car would recommend him to our friends thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, and have a great day!

The waiting area is very modern and clean, with helpful...

The waiting area is very modern and clean, with helpful employees that show you where everything is. I was seated in the area of the sales offices and while many people came and looked at new vehicles and some bought vehicles (new & used) no sales person asked if I would like to look at a new Subaru. At one point there were 4 sales people within 12 feet of me at a table having a conversation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We're glad you appreciated our no-pressure sales team while you were waiting in service.

Everyone was great as always. While I was there Alex gave...

Everyone was great as always. While I was there Alex gave me a quote on a new car just for kicks. I will definitely consider WL for my next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much! We are here to help when you are ready!