Reviews
Very friendly. Explains all details of car and...
Very friendly. Explains all details of car and financing. Willing to provide best deal. I would definitely recommend W&L Subaru to anyone looking to buy a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We're glad you had such a great experience!
Offered a very good price for my trade-in, and a very...
Offered a very good price for my trade-in, and a very fair price for new vehicle purchase. My salesperson was Alex Capolupo-great!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! Enjoy your new ride!
Becky is great very helpful this is 6 new car brought...
Becky is great very helpful this is 6 new car brought thru her. Nick great very helpful showed, told me all optional about items and what they do and where there are in my new car. A+
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for all the repeat business! Have a great day!
As always service was great! However, I was not called...
As always service was great! However, I was not called that my vehicle was ready for pick up so until I arrived at the dealership the Service Department was closed. One of my issues was the Blind Spot Detection System (which I had unknowingly turned OFF myself). Kevin in the Sales Department walked me to my car and explained in my Model year (2018 Outback) every light on the dash has a button to turn it ON/OFF. Now I know-Thanks Kevin!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review. We're glad Kevin was able to help with your questions. If you need any other info, just let us know!
I was there for two recalls on my CrossTrek. The service...
I was there for two recalls on my CrossTrek. The service was completed even before the expected time. They were very efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was our pleasure helping you in service! Thanks for the review!
Excellent service, friendly and knowledgeable staff,...
Excellent service, friendly and knowledgeable staff, everyone went above and beyond to assure all of my questions were answered and my concerns were satisfied. Would highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for this review!
Didn’t offer me a good price for trade. After checking...
Didn’t offer me a good price for trade. After checking Kelly Blue book it was worth $2,000. more than what I got. My fault, should have checked before I went there. You would think a returning customer would get good deal.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi William, thank you for your feedback. As background, we use at least 4 sources to determine trade values, not just Kelley Blue Book. Some are higher, and some are lower, and we do our best to calculate from these disparate sources a trade value that the customer will love. We're very sorry you no longer feel this value was good. Again, thank you for your feedback, and have a great day.
Great dealership to work with. They are not price...
Great dealership to work with. They are not price gougers like some of the other local dealers in my area. Worked out a very fair deal quickly and efficiently. Dale Long was great to work with for sure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, we are very grateful for your business!
very efficient, everything was explained including price...
very efficient, everything was explained including price estimate, comfortable waiting area
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're pleased you had such a great experience!
Fair price, nice vehicles, efficient sales staff, fast...
Fair price, nice vehicles, efficient sales staff, fast paperwork make for a happy customer!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much!