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W & L Subaru

(4,974 reviews)
Visit W & L Subaru
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–5:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00pm–2:00pm
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (570) 701-6061 (570) 701-6061
Used (570) 701-6062 (570) 701-6062
Service (570) 556-4846 (570) 556-4846

Reviews

(4,974 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of W & L Subaru from DealerRater.

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Fantastic service

Came in looking for a used car. Found my dream car on their lot and told the salesman how much I wanted it for out the door. The did exactly that. I was driving off the lot in 45 minutes. You guys rock, especially Dale. Thank you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business! Enjoy your new ride!

easy transaction

This is my second vehicle purchased from this dealership. I leased my first one, knowing I would be trading it in when the lease was up on something bigger. I was concerned because I drive ALOT and have kids who are very messy, so I was afraid that I would end up with some ridiculous amount at the end of the lease to pay back. I was impressed with how easy it was to trade it back in to purchase my Ascent. I can't say enough about the sales department. I told Kyle what I wanted and Andy helped make it happen! I'm sure I will be back to purchase something else in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback! We look forward to your next visit!

Friendly, attentive and efficient!

I always feel that I am dealing with honest and competent people at W&L Subaru. I am so very happy with my leased Cross Trek! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are glad you had a great experience! Thank you for posting this!

Low stress buying

Because Ken Heim printed out pricing for the Outback that I was interest in, including the breakdown of the features. It gave me a clear way to compare with other trim levels. I didn't buy a car that day and Ken didn't pressure me to come back to the dealership to buy. When I was ready several weeks later, I told him the price I was willing to pay for the Outback with the features I wanted, even the color. He made it happen even though 2019 inventory was low. I didn't have to compromise, and drove away with a new car a few days later. Thanks Ken!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business! We look forward to your next visit!

great service

I have gotten great service at W & L . I have bought 5 new from them in 13 years .and i have always gotten great service .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are always glad to help you! Thanks for all the business over the years!

Very happy

Very nice dealership and all were so helpful and courteous! The new building was awesome and there is a huge selection to choose from.. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much! It was our pleasure helping you!

professional and efficient

no air out of vents - repaired the broken lever control - on time appointment - work done in a reasonable amount of time-washed my car also

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to post this review! Have a great day!

Excellent purchase experience.

Dale Long was my Salesman. Professional experience from my initial meeting and every step, all the way with every person involved thru picking up my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback!

Friendly Place

The staff is always friendly. They always explain things and let you know if there is a problem. The service is excellent. I'm on my sixth Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for all the repeat business! We really appreciate it!

Professional Employees

All employees encountered at the dealership were professional, helpful, and knowledgeable. Mike Rorke was the best salesman I have ever dealt with. I am so happy I stopped by the dealership and will recommend W & L to family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much! Have a great day!