Reviews
Fantastic service
Came in looking for a used car. Found my dream car on their lot and told the salesman how much I wanted it for out the door. The did exactly that. I was driving off the lot in 45 minutes. You guys rock, especially Dale. Thank you so much.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your business! Enjoy your new ride!
easy transaction
This is my second vehicle purchased from this dealership. I leased my first one, knowing I would be trading it in when the lease was up on something bigger. I was concerned because I drive ALOT and have kids who are very messy, so I was afraid that I would end up with some ridiculous amount at the end of the lease to pay back. I was impressed with how easy it was to trade it back in to purchase my Ascent. I can't say enough about the sales department. I told Kyle what I wanted and Andy helped make it happen! I'm sure I will be back to purchase something else in the future!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the feedback! We look forward to your next visit!
Friendly, attentive and efficient!
I always feel that I am dealing with honest and competent people at W&L Subaru. I am so very happy with my leased Cross Trek! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are glad you had a great experience! Thank you for posting this!
Low stress buying
Because Ken Heim printed out pricing for the Outback that I was interest in, including the breakdown of the features. It gave me a clear way to compare with other trim levels. I didn't buy a car that day and Ken didn't pressure me to come back to the dealership to buy. When I was ready several weeks later, I told him the price I was willing to pay for the Outback with the features I wanted, even the color. He made it happen even though 2019 inventory was low. I didn't have to compromise, and drove away with a new car a few days later. Thanks Ken!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your business! We look forward to your next visit!
great service
I have gotten great service at W & L . I have bought 5 new from them in 13 years .and i have always gotten great service .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are always glad to help you! Thanks for all the business over the years!
Very happy
Very nice dealership and all were so helpful and courteous! The new building was awesome and there is a huge selection to choose from.. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much! It was our pleasure helping you!
professional and efficient
no air out of vents - repaired the broken lever control - on time appointment - work done in a reasonable amount of time-washed my car also
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to post this review! Have a great day!
Excellent purchase experience.
Dale Long was my Salesman. Professional experience from my initial meeting and every step, all the way with every person involved thru picking up my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the feedback!
Friendly Place
The staff is always friendly. They always explain things and let you know if there is a problem. The service is excellent. I'm on my sixth Subaru.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for all the repeat business! We really appreciate it!
Professional Employees
All employees encountered at the dealership were professional, helpful, and knowledgeable. Mike Rorke was the best salesman I have ever dealt with. I am so happy I stopped by the dealership and will recommend W & L to family and friends!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much! Have a great day!
